Moved to Japan... computer doesn't work anymore..

[dakarasa]

So I just moved to Japan, I checked my just built tower, I'm here in Japan trying to get it set up and having issues.

Specs:


GIGABYTE GA-EX58-UD3R LGA 1366 Intel X58 ATX Intel Motherboard

XFX GX260NADBF GeForce GTX 260 Black Edition Core 216

Intel Core i7 920 Nehalem 2.66ghz

6gb of memory, forget what brand

SILVERSTONE ST60F 600W ATX12V / EPS12V SLI Ready CrossFire Certified 80 PLUS BRONZE Certified Modular Active PFC Power Supply

Here is the deal:

Computer starts up, all fans run, heatsinks warm up, no beeps, no apparent problems.. but no signal to my monitor. The computer ran perfectly with my Acer monitor in the US.

The monitor is an iiyama prolite b2403ws that I bought in Japan and had used with my PS3 and currently use with my T61p, with no issues. It does NOT have a DVI input (retarded I know but only thought i would be using it for PS3).

As such I first bought a DVI to HDMI adapter... no signal from either DVI port

Next I tried a DVI to VGA cable... nothing. T61p works perfect VGA to VGA.

I have no other monitors/TVs that I can try hooking it up straight DVI to DVI without going out and buying something.

the only other issues that are a possibility are that I dropped the heatsink and CPU a few inches inside the case when taking it off for shipping. I promptly tested it after that mistake and it ran fine, only a bent fin on the heatsink to show, no other damage and there are no pins on the i7 to bend or break

also the video card never never fit in super easily, but it did fit and lock in and again I had no problems for well over a month using it in the US.

Japan is 100V instead of 110V as in the US, could this be the issue? I've never had any problems iwth any other electronics here.

Anyway, hoping $2k doesn't go down the drain if I can't get it working

 

[dakarasa]

just to note ive verified my PSU states 100-240v and 50-60hz compatibility so it theory it shouldn't be a PSU isssue

 

[corkyg]

My guess would be it is your video card. Try a Japanese card if you can. Or, get a monitor made for US use.

 

[dakarasa]

first thing I'll try I suppose

im hoping the big retail shop here has a good return policy so i can mess around with components until i find whats broke

 

[corkyg]

I don't think anything is broken. Japanese video standards are not the same as US. With a Japanese monitor, I think you have a mismatch.

 

[dakarasa]

Originally posted by: corkyg
I don't think anything is broken. Japanese video standards are not the same as US. With a Japanese monitor, I think you have a mismatch.

you think?

I have no problems with my american lenovo t61p on VGA to VGA

seems like the analogue signal from the DVI to VGA cable should be okay but yeah I suppose my first line of attack will be trying a new GFX card

 

[mpilchfamily]

The 100V rating is the low end and there is no garentee the PSU will be able to run well at only 100V. There is also the chance that the actuall voltage from the wall is just under 100V. So you'll need to get a PSU from there or find a suitble adapter that will make it work for you.

 

[PM650]

The psu is rated for 90-264VAC/47-63Hz input, power shouldn't be a problem, especially since it seems to be working just fine. All the psu does is feed the input directly into a pfc-boost converter to generate ~400VDC, which should be able to handle a pretty wide input range - 90-264V is likely just the tested range (based on minimum/maximum allowed line voltages), rather than an actual working range.

Btw, have you ever run a DVI monitor on this machine before? I once hooked up a friend's lcd to my 6800gt via dvi and it didn't work (vga via adapter works fine of course) - I didn't bother to figure out what the problem is but it may be a setting somewhere.

DVI problem aside, I vote for the video card.

 

[oynaz]

Originally posted by: corkyg
I don't think anything is broken. Japanese video standards are not the same as US. With a Japanese monitor, I think you have a mismatch.

That is simply not true. The TV signal uses a different standard, I believe, but the OP is not using a TV.

I think the mismatch between your VGA card's DVI output and your monitor's VGA input might be what is causing you grief. See if you can get your hands on a DVI monitor for testing purposes.

 

[dakarasa]

Originally posted by: PM650
The psu is rated for 90-264VAC/47-63Hz input, power shouldn't be a problem, especially since it seems to be working just fine. All the psu does is feed the input directly into a pfc-boost converter to generate ~400VDC, which should be able to handle a pretty wide input range - 90-264V is likely just the tested range (based on minimum/maximum allowed line voltages), rather than an actual working range.

Btw, have you ever run a DVI monitor on this machine before? I once hooked up a friend's lcd to my 6800gt via dvi and it didn't work (vga via adapter works fine of course) - I didn't bother to figure out what the problem is but it may be a setting somewhere.

DVI problem aside, I vote for the video card.

thanks for your input.

yes, the computer ran perfectly DVI to DVI prior to coming to Japan

I tried the computer with an HDTV via the DVI to HDMI adapter, no signal at all. It was a Japanese HDTV however

 

[corkyg]

I lived three years in Japan. Japanese TV uses the frequency band that USA FM radio does. Japanese FM radio is where our TV signals are. There, the tuners need to be run through a converter. Your best bet - get a Japanese video card to use with your Japanese monitor, or - get a US monitor to run with your US video card.

 

[dakarasa]

Originally posted by: corkyg
I lived three years in Japan. Japanese TV uses the frequency band that USA FM radio does. Japanese FM radio is where our TV signals are. There, the tuners need to be run through a converter. Your best bet - get a Japanese video card to use with your Japanese monitor, or - get a US monitor to run with your US video card.

im not running any tuners, just straight DVI - VGA and DVI - HDMI

i thought those were global standards

 

[corkyg]

I thought you said your Iiyama monitor did not have a DVI input?

Be that as it may, what's the problem with swapping to matching hardware? Maybe the Iiyama is also configured to receive TV. Isn't HDMI for TV?

 

[Gunbuster]

How did you get the PC there? Did you ship it with a big honkin four pound heatsink attached? You might have bent/cracked the mainboard, or CPU slot, or CPU.