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Mouse goes away when waking from sleep Win 10?

RollWave

Diamond Member
May 20, 2003
4,201
3
81
I have to shut down and restart every time. Really really annoying. Anyone know of a fix? Tried googling but dont see a concrete fix!

Please help, I upgraded my wifes computer and she is going to kill me.
 

OlyAR15

Senior member
Oct 23, 2014
982
242
116
No problem with any of my computers that were upgraded to win10. Are you using just a basic mouse with the built-in drivers?
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
See if Windows update comes up with any driver updates. Sounds like a USB driver issue. You may want to look at the PC manufacturer site and see if they have a USB driver update as well.

FTM, if you unplug and re-attach the mouse, does it come back? Try a different USB port?
 

KillerBee

Golden Member
Jul 2, 2010
1,750
82
91
I had trouble with Win10 Insider Preview and my Acer Aspire touchpad.
Ended up loading some older Win8 Synaptic drivers which fixed the problem.
Since then Win10 came out with some newer Synaptic touchpad drivers that worked - but this may only be for the Win10 Insiders here's the older ones that may work http://www.synaptics.com/en/drivers.php
 
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RollWave

Diamond Member
May 20, 2003
4,201
3
81
Definitely not disabled because on normal boot its just fine. Its with sleep that the problems arise.
 

KillerBee

Golden Member
Jul 2, 2010
1,750
82
91
Definitely not disabled because on normal boot its just fine. Its with sleep that the problems arise.

on second thought ..if it only occurs after resume from sleep mode - the older drivers may not help - my problem happened even when it was from a full reboot. For me - sleep mode resume problems are usually fixed by never going into sleep mode :)
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
Definitely not disabled because on normal boot its just fine. Its with sleep that the problems arise.

Yeah, disregard post #5 in the disabled aspect. I think it's a driver issue, but which one? One question I have is "does this happen with a regular mouse?" Can you retain your mouse movements through USB connection?

Also, if you toggle the touchpad on and off after the resume, does it make any difference?
 

RollWave

Diamond Member
May 20, 2003
4,201
3
81
Ugh...she is not going to be happy with that. Suspend is so nice. Pick up right where you left off etc
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
I know what you mean. Some say sleep is rough on an SSD. But when I added one to my laptop, I decided that I'll take my chances, because the sleep cycle is something I can't do without on my personal laptop.
 

sm625

Diamond Member
May 6, 2011
8,172
137
106
You can write a batch script that will disable / enable the trackpad driver. You'll need to bind it to the keyboard in order to use it though, obviously.
 

Puffnstuff

Lifer
Mar 9, 2005
16,205
4,885
136
Check your bios usb settings and make sure that they're set correctly when waking usb peripherals.