Mouse freezes right after bootup

[dderolph]

I have an LX500 cordless keyboard/mouse combo. Received it last Christmas. It's been working fine until the last several weeks or so, and the frequency of the problem seems to be increasing. On some days, I've been able to restart and it would work again. Yesterday, it frooze and repeated restarts did not yield a good session.
The freeze occurs as soon as Windows has completely loaded during startup. I can see that the mouse is basically operational because I can move the mouse pointer for 2 or 3 seconds during startup. But, as startup completes, the mouse freezes. This seems to indicate the basic problem is not a motherboard defect that has developed with my PS/2 connector.

I disconnected the Cordless Click Plus mouse and connected an older Logitech First Mouse+, a corded wheel mouse. It works. Logitech's SetPoint software recognizes the older mouse and shows a limited number of settings, much more limited than the Cordless Click Plus mouse.

I recently installed a new hard drive and did a fresh installation of Win XP Pro w/SP2. However, I do not believe that is related to the problem. Since installing the new drive, I have changed back to my old drive, booted up, and experienced the same problem.

I'm at a loss here. Any suggestions on what the problem might be?

 

[wpshooter]

Yes, IMO these wireless mouses are a piece of junk.

 

[dderolph]

Anyone with constructive comments?

 

[wpshooter]

Originally posted by: dderolph
Anyone with constructive comments?

Seriously, we tried a whole bunch of wireless mice at work here about a year or so ago. And our experience was just as you have described, they would work fine for a while and then they would just start giving all kind of problems. We talked to the manufacturer and we got the latest and greatest drivers, still the same problems, we decided to cut our losses and go back to wired mice. No problems since.

Good luck.

 

[dderolph]

Well, heck, that means I'll have to buy another mouse then, since I've gotten accustomed to the horizontal scroll feature of the cordless mouse, a feature my old wired mouse does not have. I'm still skeptical of what your're saying. I believe cordless is popular and has gradually taken a larger share of market. So, it's hard to believe cordless is as problematic as you say it is.

I think I may seek another computer to try my keyboard/mouse combo on to verify that it's the mouse, and not something to do with my computer. Neverthless, I realize I you may be quite right and I appreciate the more informative response.

 

[KGB]

<Knock-Knock>

Hello? Have you tried replacing the batteries? 😕

 

[wpshooter]

In our case it was not battery problem !!!

 

[Eureka]

I've tried wireless mice before... they're crap, really.

Norm

 

[dderolph]

Originally posted by: KGBMAN
<Knock-Knock>

Hello? Have you tried replacing the batteries? 😕

Logitech's SetPoint software displays a low-battery warning in the system tray/notification area, and no such warning was being displayed. But, yes, I changed batteries anyway to make sure that was not the problem. It was not.

NEW FINDINGS: I connected the keyboard and mouse to another computer and it worked. I then brought them back to my computer and tried it again. Still no joy. I then re-configured my old hard drive as master, and booted up from it. The mouse worked. [I know I said in my original post that I tried this and it did not work; however, this re-testing yielded postive results.]

ASSESSMENT: A software issue is the problem here.

PLAN of ACTION:
>Shutdown.
>Re-set new drive as master.
>Connect old wired mouse to computer so that I have mouse functionality when I start up.
>Start the computer.
>Uninstall SetPoint.
>Restart and see whether the mouse works without SetPoint installed.
>If mouse works, reinstall SetPoint and test mouse.
>If mouse does not work, investigate further to diagnose software conflict.
>If mouse works, kick back and have a beer.

 

[dderolph]

STATUS REPORT:

Yep, it was a software problem. I reinstalled SetPoint, the latest version I had downloaded from Logitech [this was the version I was using when the problem arose]. Mouse would not work.

I uninstalled it, then installed the SetPoint software on the CD that came with the keyboard and mouse. It worked!

Conclusion: Perhaps the latest version I had downloaded has a conflict with Norton Anti-Virus or some other software in my system. Or, perhaps the downloaded file has a defect, although the seems quite unlikely. I'll just use the version that came from the CD.