Motherboard dead?

acole1

Golden Member
Sep 28, 2005
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I have a DFI LanParty UT Ultra-D that seems to be having problems after I took it to my friend's house for a LAN party.

I brought it home on Saturday night and it was raining a little... but I don't think it got wet.... I was too tired to set it up then so I waited till this evening to plug it all in and turn it on. When I did, the BIOS beeped continual long beeps (usually signifying bad ram or something like that) and would not boot up.

I took everything out of it except one stick of ram... and I was only able to get past the ram error if I had that stick, or any other stick of ram, in the 3rd of 4th slots.

When I got that sorted out it still would not boot and was giving me the VGA error (one short 3 long) so I took out my 8800GTS that I had put back in, and put in my 7600GT, which requires much less power. It still would not boot up and gave the same error code on the motherboard LED's and beeped 1 long and 3 short.

I tried a different PSU that was 400W, and it would sometimes get to the VGA checking step, but sometimes it would stall and not get that far, as if it didn't have enough power. I could watch the 4 LED lights go through the boot up steps and see it just stall at steps 2 or 3 with no error beeps or any other signal.

I then reset the BIOS with the jumper and was able to get it to boot up to the splash screen, where it said "CMOS checksum error - defaults loaded." I would shut it down, try to start it back up, and it would stall again and not boot like that until I reset the BIOS again. It seemed pretty consistent in that. I also checked the battery for the CMOS and it was at 3.06v.

I then plugged in my original PSU, reset the BIOS, put my 1 stick of 512 ram in the 4th slot, plugged in my 7600GT and I after a couple tries I was able to get it up where it gave the CMOS error again, but I was able to go into the BIOS and load a previously saved configuration with the "Reloaded" feature.

This gave me several consistent successful bootups, so I put my 8800GTS back in with no problems on boot up, then plugged in my two SATA hard drives. They were detected and I checked the boot up configuration in the BIOS and it looked good, but every time it got far enough to start loading windows it said it could not find the boot device.

Also, I tried moving the ram back into one of the first 2 slots and every time it would give me the long continual beeps. Right now I have 2 512 sticks in the 3rd and 4th slots. That's all I can get it to take.


What do you think the problem might be and could it have happened? I figure at least my motherboard has something wrong with it, mostly because of the RAM problems, but I'm not sure if the PSU or other components are damaged too.

It should all still be under warranty because I got the motherboard, CPU, and PSU about 18 months ago. I was looking to see if I could contact DFI about the problem, but I can't find any contact information to check on warranty status or anything like that.

Thanks for the help and ideas!!
 

o1die

Diamond Member
Jul 8, 2001
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I got this phone number off the DFI website: (512) 274-8000. You should be able to get rma information from them.
 

acole1

Golden Member
Sep 28, 2005
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Thanks!

Do you think I could file the RMA through ZZF, where I purchased it? Or do they just do recent RMA's for things that were damaged in shipping and the like?

The purchase date was 06/07/06.
 

NoelS

Senior member
Oct 5, 2007
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Originally posted by: acole1
Thanks!

Do you think I could file the RMA through ZZF, where I purchased it? Or do they just do recent RMA's for things that were damaged in shipping and the like?

The purchase date was 06/07/06.

acole,

I think it's way too late to return to ZZFly, but check their return policy anyways to make sure. If you have a 3 year warranty on the board, you could RMA to DFI if they agree it's a dead board. Call their tech support and check it out with them. Also ask them about conditions for a cross-ship RMA where you get a new board first, then ship your bad one back to them. That way you'll have a new board for sure and much faster than waiting for them to check yours out and repair it...

Noel