(most) People are stupid....

InverseOfNeo

Diamond Member
Nov 17, 2000
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I was at work and I got a phone call. Here is the approximate dialogue as close as possible to the real thing:

Him: Hi, I got a cordless mouse from you about a few months ago and the batteries are dead.
Me: ok, then change the batteries.
Him: well theres the reason I am calling, I am looking at the mouse and it looks like its a sealed unit except on the bottom it looks like theres a box that you can open and theres batteries in there, so do I need to open that up and put new batteries in there?
Me: umm yes, that would do it for you sir.
Him: ok thank you.

It took every ounce of me not to bust up laughing. If I didnt care about my job I would have said something like "you're supposed to get a hammer and nail and drive it in your forehead". The guy was so stupid, I am hoping that it was like a prank call or something but I havent received word of any of that and it was like a week or two ago.
 

MrHappyMonkey

Diamond Member
Mar 15, 2001
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Originally posted by: InverseOfNeo
I was at work and I got a phone call. Here is the approximate dialogue as close as possible to the real thing:

Him: Hi, I got a cordless mouse from you about a few months ago and the batteries are dead.
Me: ok, then change the batteries.
Him: well theres the reason I am calling, I am looking at the mouse and it looks like its a sealed unit except on the bottom it looks like theres a box that you can open and theres batteries in there, so do I need to open that up and put new batteries in there?
Me: umm yes, that would do it for you sir.
Him: ok thank you.

It took every ounce of me not to bust up laughing. If I didnt care about my job I would have said something like "you're supposed to get a hammer and nail and drive it in your forehead". The guy was so stupid, I am hoping that it was like a prank call or something but I havent received word of any of that and it was like a week or two ago.

welcome to the real world. Unfortunalty joe six-pack is not as inteligent as you.
 

xospec1alk

Diamond Member
Mar 4, 2002
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maybe he wanted to make sure so he doesn't break the warranty?? i dunno...sometimes i call tech support just to double check things...not something as simple as that but still...
 

InverseOfNeo

Diamond Member
Nov 17, 2000
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Originally posted by: xospec1alk
maybe he wanted to make sure so he doesn't break the warranty?? i dunno...sometimes i call tech support just to double check things...not something as simple as that but still...

But he stated specifically that he sees an opening that can open that you can change the batteries...so how would changing the batteries possibly void any warranty especially on a cordless mouse that requires changing of the batteries?
 

Calundronius

Senior member
May 19, 2002
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It's not like you're getting a fair sampling of the population by doing tech support. All you get is calls from people who have problems, of course you're going to run into people who have problems as well. No one calls to tell you they completely understand the operation and maintainence of your products. :)
 

TNTrulez

Banned
Aug 3, 2001
2,804
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Originally posted by: Calundronius
It's not like you're getting a fair sampling of the population by doing tech support. All you get is calls from people who have problems, of course you're going to run into people who have problems as well. No one calls to tell you they completely understand the operation and maintainence of your products. :)

true.