Modem problem.

[algae]

USR 56k modem. Installed about 2 weeks ago. Suddenly I can't get a dial tone. Have uninstalled and reinstalled. It shows up as working ok in Device Manager.
Any suggestions?
Tia
Gary

 

[whom2be]

Between the time your modem worked and the first time you could not get it to work, were there any lightning storms.

Two weeks ago I had to buy a new modem due to lightning strike. The Device Manager showed the modem to be working with no conflicts. When I pulled the line out of the back of the modem it was black!

 

[stingbandel]

do you have other system to try it on? I have USR myself and I never had any problem before. Try to unplug the phone cable and replug it again then connect to the Internet. See what happens.


Darno

 

[algae]

Yep, recent lightening storm and today he (it's my friend's computer) told me it worked ok before the storm.

Gary

 

[whom2be]

El Zappo-de-crap-o!

but as suggested, try it in another computer before buying a new one or taking it back.
And tell your friend to buy a surge protector WITH phone jacks.