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Modem/phone line connection problem

RandomFool

RandomFool

Diamond Member
I'm having this problem with a laptop i'm trying to fix. Whenever the modem tries to dial out it has horrible background noise and dials but never connects. the modem has already been replaced. and new drivers downloaded and installed. It does manage to connect everynow and then without a problem or the noise, But most of the time it doesn't. i tried 2 phone lines and it does it with both of them. I do have to dial 9 to get an outside line. it's an dell inspiron 8100

I've been working on this for one of the doctors i work for on and off for 2 weeks now. Everytime i thought i had fixed it it comes back. If anyone has any ideas it'd be really helpful.

Thanks,
Ryan
 
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