Modem Dials "1" before the fax number.....@!#*%

[Ziggyman]

I have a 3com 56k voice/fax/modem oem #2976. I have the correct drivers installed.
Modem works fine, fax is the problem. It dials out, you can hear ringing on the
other end, then I hear the prerecorded message "Please don't dial 1 before calling
a local number". I'm sending to a known local fax # that I've used many times before.

I'm using my RapidComm software that came with an earlier USRobotics 56k modem since
this new modem is oem. Everything worked fine with the old ISA modem, this one is PCI.

 

[DAM]

perhaps you can look into the config file where it stores the number, i know that in a modem it has something like

atz

#####
...


perhaps the fax works the same way.




dam()


edit:try opening the file with notepad

 

[Wallysaurus]

Ziggyman,
You've probably tried this but just in case, go to the control panel and click on the Modem icon and choose "Dialing Properties". Now check the "Area Code Rules". Your problem may be there.

 

[Ziggyman]

Thanks guys, I've been punching in the number manually and went
through everything I could find. Not sure about editing config file since
I'm not using a stored number.

I'll have new software from a pci modem tomorrow, was hoping someone
could confirm this situation for me so I could say, "ahhh... everythings
going to be OK now".

 

[UnixFreak]

I agree with wallysaurus, for some reason your modem is dailing this as a long distance number, another thing you may check is your connectoid (dialer)
Mycomputer>dial up networking>
left click on the Icon you use to connect to your ISP and check the properties in there also.

J.C. Morgan

 

[Ziggyman]

It only happens during a fax. Any ways everything is OK now. I installed the latest
3com fax software "Phone Tools" and no problems Like I said, my old software was
for an ISA modem and the new modem is PCI so I guess that was thwe problem.

Thanks for all responses,
Ziggyman