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Modem causing crashes

S

Scottee

Member
Running Windows 98. I just installed a new modem on this new machine. Trying to set it up for the family. THe modem reads on COM3. Whenever AOL tries to detect the modem, it black screens. Frozen with just a black screen with a cursor prompt blinking. And I have to reset. THe same thing happens when I try to expert setup the modem in AOL. THe device shows working properly in Windows, and I can click the diagnostics, more info button, and the computer communicates with modem just fine. Any ideas?
 
I just "attempted" an install of AOL 8.0 on a Gateway machine (Win98 SE) for a client. AOL crashed the system completely. The computer was fine until I tried the install. After a couple of reboots, and un-installing AOL, I have the machine running well again. I tried to install AOL again, this time in safe mode. It installed fine. When I restarted the computer and tried ot configure AOL to work with the modem it crapped out again. Unfortunately the client must have AOL (against my recommendation.) When I return her machine, it becomes an AOL problem. I know it works dial-up with my ISP and perfectly fine with my broadband connection. The machine is 100% without AOL.

Sounds like an AOL problem to me.
 
I'm starting to think so too. This computer's fo my family, and aol is all they have. So the machine has to run it. I think when I get it home tomorrow, I'll find a cd of aol 7.0, or some other older version.
 
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