10. SERVICE OPERATION AND EQUIPMENT
Xbox Live may only be accessed with an unmodified, except for Microsoft authorised repairs and upgrades, Xbox video game console. Any attempt to disassemble, decompile, create derivative works of, reverse engineer, modify, further sublicense, distribute or use for other purposes either the hardware or software of the Xbox or the Service, is strictly prohibited and may result in termination of your account and/or your ability to access Xbox Live via your Xbox, and the pursuit of other legal remedies by Microsoft. Microsoft may take any legal action it deems appropriate against users who violate Microsoft's systems or network security, and such users may also incur criminal and/or civil liability.
Microsoft reserves complete and sole discretion with respect to the operation of Xbox Live. Microsoft may, among other things: (a) restrict or limit access to Xbox Live; (b) retrieve information from the Xbox used to log onto Xbox Live as necessary to operate and protect the security of Xbox Live, and to enforce this Agreement and (c) upgrade, modify, withdraw, suspend, or discontinue any functionality or feature of Xbox Live or any game from time to time without notice, which may involve the automatic download of related software directly to your Xbox video game console, and which software may prevent your Xbox from accessing Xbox Live. Except as otherwise provided by applicable law, Microsoft has no obligation to maintain any content or services, and has no responsibility or liability for the deletion, loss, corruption or failure to store any messages, software or other information or content maintained or transmitted by or through Xbox Live.