Mobile Sandy Bridge stuck on 800mhz

ther00kie16

Golden Member
Mar 28, 2008
1,573
0
0
My Dell's CPU was stuck on 800mhz. Don't know for how long it was in that state as I hadn't done anything strenuous for a couple of days on it. Couldn't find anything useful with google. Finally fixed it. Weird thing was that a reboot first froze and then rebooting again had no effect. Was looking through windows logs when one of them froze and left a ghost text box that didn't go away even if I ended explorer. So I logged out and logged back in and that's when it was finally fixed.

Had previously been messing around with power options and the "turn off battery charging" feature is nice, although not nearly as good as Lenovo's, for preserving battery longevity and so is the "Enable Dell Extended Battery Life". Odd thing was that the brightness for battery mode wasn't being saved every time I went unplugged. Perhaps when I was experimenting with processor levels on battery mode, it got stuck just as the brightness did.

Can anyone shed some light on this? Since it's fixed after logging out and back in, but strangely not on reboot, I don't think it's hardware. Could be BIOS but Dell laptop BIOS had nothing relevant. Does anyone have experience with Dell's "Battery Meter" program and know if its liable to get settings stuck?


Edit: Oddly enough, the brightness is no longer stuck for battery mode using Dell's "Enable Dell Extended battery Life" option. So it would seem very likely that the maximum processor state must have been stuck from when I was testing the usefulness of 0% despite not reverting back to it as the brightness would every time I unplugged the laptop. Question still remains as to whether the issue is with Dell's program or Windows' power options.

Edit 2: I spoke too soon. With the "Enable Dell Extended Battery Life" checked, the brightness issue came back again and this time I noticed that the maximum processor state was also changed to 0%. So for those of you with Dells using the above setting, make sure not to check "Change power plan to power saver".

So with the root of the problem identified to not be CPU related, I suppose this can either be deleted or moved to some other topic such as SFF, Notebooks.
 
Last edited:

sm625

Diamond Member
May 6, 2011
8,172
137
106
Dell seems to have some serious basic driver problems. I would just buy an sus. There is a reason dell rhymes with sell...
 

Bman123

Diamond Member
Nov 16, 2008
3,221
1
81
I hate store bought computers, I dont think I would ever buy a dell laptop
 

Zap

Elite Member
Oct 13, 1999
22,377
7
81
Reset BIOS? Update BIOS? Enable power management in BIOS?

I had a notebook once that was stuck at 800MHz. EIST was disabled. Enabling it allowed it to go from 800MHz to max frequency as needed.
 

podspi

Golden Member
Jan 11, 2011
1,982
102
106
Sounds like your power management settings to me. I don't do this anymore (auto power savings have improved) but I used to have my old gateway laptop sit at 1ghz when unplugged. Dell might be trying to do something similiar with its extended battery mode...
 

ther00kie16

Golden Member
Mar 28, 2008
1,573
0
0
It's a nice laptop that was pretty cheap with the promotions. Well built, light, great battery life (6+hr basic tasks) and even mini displayport & USB 3.0. Try getting those for <$400.

What computer can't you get in some physical store other than single person builds on ebay or the complete custom companies?

BIOS doesn't seem to be the problem. Never changed it other than boot priority and EIST is enabled. There also hasn't been an update yet. Weird thing was that reboot didn't solve problem but ending explorer, logging out and then back in did. That narrows the problem to Win7 power options + Dell extended battery life option, which is supposed to only turn other options on like Intel's graphics power saver option, power saver option in power options, Win 7 basic scheme, etc.

Anyway, at least the stuck CPU state issue went away but stuck brightness came back. That, however, is a only a minor annoyance.