Microsoft Lifetime Mouse Warranty Where?

[LucJoe]

I remember seeing a hot deal thread that details what people could do to get their MS mice replaced if they break. Even though it seemed like a highly abusable system, I really hope it's still around now because mine just bit the dust..

But I can't find the thread on HD at all, was it deleted?? Anyone know where it is?

 

[MercenaryForHire]

1) Call Microsoft
2) "My mouse broke"
3) Read serial number
4) ...
5) New mouse!

- M4H

 

[LucJoe]

1/ Acquire underpants.
2/ ...
3/ Profit!



Seriously tho.. i know the rough outline of what i need to do, i was just looking for the thread with all the number and stuff.
I remember reading that I have to fax the bottom of my mouse to them or something?

 

[waggy]

does logitech do that? i have a wheel mouse optical that just broke. been useing a crappy ms mouse

 

[DaWhim]

Originally posted by: MercenaryForHire
1) Call Microsoft
2) "My mouse broke"
3) Read serial number
4) ...
5) New mouse!

- M4H

this doesn't work anymore

1. call ms
2. my house broke
3. get a fax #
4. copy your mouse
5. fax to ms with the copy of your mouse, addy, email, etc.
6. new mouse!

 

[yllus]

Originally posted by: waggy
does logitech do that? i have a wheel mouse optical that just broke. been using a crappy ms mouse

Almost. I just had a Logitech MX500 replaced a few days ago. Unfortunately you'll have to call Logitech's supprt line which is NOT toll-free and is located in Las Vegas. The system is the same though - tell the rep your problem, read him your mouse serial number and they dispatch a new one to you free of charge.

 

[waggy]

Originally posted by: yllus

Originally posted by: waggy
does logitech do that? i have a wheel mouse optical that just broke. been using a crappy ms mouse

Almost. I just had a Logitech MX500 replaced a few days ago. Unfortunately you'll have to call Logitech's supprt line which is NOT toll-free and is located in Las Vegas. The system is the same though - tell the rep your problem, read him your mouse serial number and they dispatch a new one to you free of charge.

wohoo! now just hope it works. hate to spend onother $50 on a mouse. heh

 

[spanky]

Originally posted by: yllus

Originally posted by: waggy
does logitech do that? i have a wheel mouse optical that just broke. been using a crappy ms mouse

Almost. I just had a Logitech MX500 replaced a few days ago. Unfortunately you'll have to call Logitech's supprt line which is NOT toll-free and is located in Las Vegas. The system is the same though - tell the rep your problem, read him your mouse serial number and they dispatch a new one to you free of charge.

as long as it ain't a 900 number and if u have a friend who has cell phone plan with some nationwide long distance minutes... that should take care of ur worries for long distance charges.

 

[LucJoe]

So does anyone know the number to call at microsoft? I can't find it on their website.

 

[tm37]

Originally posted by: DaWhim

Originally posted by: MercenaryForHire
1) Call Microsoft
2) "My mouse broke"
3) Read serial number
4) ...
5) New mouse!

- M4H

this doesn't work anymore

1. call ms
2. my house broke
3. get a fax #
4. copy your mouse
5. fax to ms with the copy of your mouse, addy, email, etc.
6. new mouse!

My house is broke and while a new mouse won't fix it it would be nice to have

 

[waggy]

Originally posted by: spanky

Originally posted by: yllus

Originally posted by: waggy
does logitech do that? i have a wheel mouse optical that just broke. been using a crappy ms mouse

Almost. I just had a Logitech MX500 replaced a few days ago. Unfortunately you'll have to call Logitech's supprt line which is NOT toll-free and is located in Las Vegas. The system is the same though - tell the rep your problem, read him your mouse serial number and they dispatch a new one to you free of charge.

as long as it ain't a 900 number and if u have a friend who has cell phone plan with some nationwide long distance minutes... that should take care of ur worries for long distance charges.

heh im a retard! i tried calling them and its saturday duh!

 

[TheToOTaLL]

Originally posted by: tm37

Originally posted by: DaWhim

Originally posted by: MercenaryForHire
1) Call Microsoft
2) "My mouse broke"
3) Read serial number
4) ...
5) New mouse!

- M4H

this doesn't work anymore

1. call ms
2. my house broke
3. get a fax #
4. copy your mouse
5. fax to ms with the copy of your mouse, addy, email, etc.
6. new mouse!

My house is broke and while a new mouse won't fix it it would be nice to have

Maybe with a broke house they will feel sorry for your and give you 2?

 

[LucJoe]

I should have known I'd get nothing but nonsense in OT

 

[LucJoe]

TTT for the late crowd.

Anyone know this number? Or where that thread went? I still can't find it on MS's site.