Microsoft Access 2002 with Office 2003

[mzkhadir]

Hello

We have a user with office 2003 installed. She also has Access 2002 installed and heavily uses databases. The problem is that everytime she opens up Access 2002, she gets a window that says " Installing Microsoft Access feature", it installs and goes away. This happens if I try to go into menus or anything in Access 2002.

Solutions tried:
1. Reinstall office 2003
2. Reinstall Access 2002


Nothing has worked yet. Same issues. Do you have any suggestions ? This only happens on this one pc ?

 

[Horsepower]

Have you tried this ?

 

[mzkhadir]

Originally posted by: Horsepower
Have you tried this ?

I have not tried the Windows Cleaner utiltiy from microsoft yet.

 

[KB]

Why is office 2003 installed, but not Access 2003? I would recommend keeping the versions the same.

 

[mzkhadir]

Originally posted by: KB
Why is office 2003 installed, but not Access 2003? I would recommend keeping the versions the same.

I think its because of licensing. When I looked to reconfigure Office 2003, it was disabled. The client company likes to keep office and access seperate because not many people use access.

 

[boomerang]

Have you installed all the updates for Access 2002? The latest Service Pack?

I would do that first. But I think in the end, your only solution is to run the full 2003 suite.

 

[mzkhadir]

Originally posted by: boomerang
Have you installed all the updates for Access 2002? The latest Service Pack?

I would do that first. But I think in the end, your only solution is to run the full 2003 suite.

yes, they are running all the sp's for office. I will try the full install of Office 2003

 

[MiniDoom]

Install Access 2002 in a different directory such as C:\Program Files\Access instead of the default directory.

 

[mzkhadir]

Originally posted by: rdubbz420
Install Access 2002 in a different directory such as C:\Program Files\Access instead of the default directory.

I wont be able to do that because of how the program is pushed down on the computer