Memtest86+ questions

[Jeff7]

Originally posted by: andycheah

Originally posted by: toattett
It's just my own thinking. How reliable do you think your retailer is? Did they actually show you memtest86 results on a screen after running for sometime? or are they just saying they did run it.

They told me they ran Memtest86. They ran it for half an hour while I was there and it returned nothing. That's when I noticed they were using v1.20 which is pretty old. I cannot even find the download for it on memtest.org. That's when I said I would leave it with them for a few days so their techs can do more thorough testing. I phoned them back a few days later and they said it passed all their tests. I will phone them again tomorrow to see what these "tests" really were.

When they run the tests, do they do the default tests, or do they set it to run All Tests? The default thing seems to skip a few tests to save time.

 

[Navid]

You may want to double check this. But, I just checked on the Kingston website and it does not show that memory to be compatible with your ASUS motherboard.
http://www.ec.kingston.com/ecom/kepler/...sID=+15609+&distributor=0&SUBMIT1=Find

So, I would not get another one of the same.

Edit:
I checked your other motherboard with the same result. That memory does not show up in the list of compatible modules. I then checked my own motherboard (P4P800 deluxe from ASUS) and the list is much larger and the memory, which I also have is on the list.

 

[Kenazo]

Originally posted by: andycheah
If I created an RMA with Kingston, do you think I?ll get the same run around? Worst case is that they do tests and find it?s not bad and send it back. I suppose I could request a new stick and explain the situation but I wonder if they would do that for me.

I?m thinking the shipping for the RAM is going to be close to 15% anyways so I may as well exchange it locally for a stick of Corsair Value Select and see if I have better luck with that.

Kingston's customer service is quite good in my experience. You'll have no problems. To them it's not worth rejecting one stick of ram that cost them $10 to make. They'll just send you a new one.

 

[andycheah]

Update:

I called the retailer and spoke to their tech who told me he ran Memtest v1.50 for 5 loops without any errors. I will have to assume he actually did this.

So it looks like either I?ll probably pay the 15% restocking fee and exchange it for a Corsair Value Select and see if I have better luck with that. My only other option is to RMA to Kingston but there?s a chance that I may have the same problems. Plus the cost would be roughly the same and I?d have to wait.

Andy