Memory problems/Memory leak

d3vil

Senior member
Jun 4, 2001
438
19
81
Hi, there is a problem I have at work with a server that seems to report inaccurate memory or possibly have memory leaks, and am wondering if anyone can help me with identifying the problematic application or problem.

The server has WinNT 4.0 Server, with 4 cpus, 1 GB of ram, and the pagefile is split into 3 files with a total of 1.8 GB.

It runs a number of processes/apps such as MS Excel 97, MS Access 97, MS SQL server 7.0 with SP3, IIS/Cold Fusion 4.0, and a few misc AT/scheduled jobs.

Even though the ram usage reports approximately 750 MB of used ram (550 MB free) and 8 MB of used paging file space (1.72 GB free), I get errors such as the following when trying to open MS Access, "There isn't enough memory to perform this operation. Close unneeded programs and try the operation again." and also "Initialization of the dynamic link library C:\Winnt\system32\user32.dll failed. The process is terminating abnormally." when trying to
login to the server. Task manager reports a lot of free memory, but Access still has problems running because of no memory? Are any of these programs having memory leaks? If
so, which ones could be fixed by an upgrade patch/SP? I am not sure what to make of it, and any help would be greatly appreciated.

BTW, This is supposed to be a stable server and should only be scheduled reboot so I can't
reboot that often.

Thanks,
Alex
 

huanaku

Golden Member
Jan 20, 2001
1,208
0
0
Do you only get the error when trying to open ms access? Here are a couple links that *might*, but probably won't help much. I tried searching microsofts knowledge base, but didn't find much. When does the error occur? Do you have the Office 97 sp2 installed? What about sp6 for nt? How much free space do you have on your hard drive that is running access? I wonder if the user32.dll has gone bad/corrupt. You've got more than enough RAM, and your swap files look more than big enough. We've got almost the same setup here, except that we use office 2000. Sorry I'm not of much help :( Good luck with it though.

Edit ** Link 1 doesn't work, I'll try to find it again.

Microsoft 1

Microsoft 2

Link 3