Hi, I bought a new Mazda Protege5 with an extended warranty a few months back. A few days ago, I ran over a large pothole and damaged one of the tires. It has a 1" bulge (like a bubble) but did not deflate or blowout. I took it to the mazda dealer and they agreed that it needs to be replaced. The service department guy called mazda hq and after 30 mins on the phone, they told him that the fine print specifies that unless the tire has blown out, it is not covered by the warranty. Here is what the fine print says:
TIRES: WE will reimburse YOU for the cost of rapair or, if non-repairable, to replace YOUR tires (original tires as supplied by the manufacturer and replacement tires of like kind and quality), for the length of the CONTRACT, if damaged from glass, metal punctures or other road hazard on a public roadway. If YOU have a covered flat tire, WE will reimburse YOU up to $25 for road service. YOU must provide receipts. YOUR tire(s) must have at least 3/32" of tread depth at time of blow out or flat for this coverage to apply. YOU must pay a deducticle of $25 for each repair or replacement.
According to the first sentence, the replacement of the damaged tire should be covered by the warranty. Mazda claims that since it's not flat they dont have to cover it.
What do you think? Please reply here or email me at deadman11@hotmail.com or even contact me on aim at deadman0420.
TIRES: WE will reimburse YOU for the cost of rapair or, if non-repairable, to replace YOUR tires (original tires as supplied by the manufacturer and replacement tires of like kind and quality), for the length of the CONTRACT, if damaged from glass, metal punctures or other road hazard on a public roadway. If YOU have a covered flat tire, WE will reimburse YOU up to $25 for road service. YOU must provide receipts. YOUR tire(s) must have at least 3/32" of tread depth at time of blow out or flat for this coverage to apply. YOU must pay a deducticle of $25 for each repair or replacement.
According to the first sentence, the replacement of the damaged tire should be covered by the warranty. Mazda claims that since it's not flat they dont have to cover it.
What do you think? Please reply here or email me at deadman11@hotmail.com or even contact me on aim at deadman0420.