Massive T-Mobile Cell Bill (went 1200 minutes over)

markjrubin

Golden Member
Jan 17, 2000
1,419
0
0
I just got my cell phone bill for last month. It's f'in massive, $664, because I went 1200 minutes over. I left my old job, had interviews, bought a house and a company all the while not having a home phone for the daytime calls.

Have any of you ever had a really huge bill like this that you talked your way out of? Or maybe lowered? I understand that I used that many minutes, but other companies let you buy extra minutes in blocks. One of my friends said he got Sprint to take 50% of it off but haven't heard anything about T-Mobile.

Mark
 

KLin

Lifer
Feb 29, 2000
30,251
579
126
How do you suppose you can talk yourself out of a bill that you owe?
 

Blastomyces

Banned
Mar 23, 2004
482
0
0
You bought a house and a business in the span of a couple weeks? Sounds like you got $$$$ to spare.
 

Viper GTS

Lifer
Oct 13, 1999
38,107
433
136
Why the hell didn't you call & change your plan mid month?

You MAY be able to get it lowered (depending on your adjustment history with T-Mobile and how long you've been with them) but you'd be hard pressed to get more than 1/2 of that credited.

Viper GTS
 

KevinF

Senior member
Aug 25, 2000
952
0
0
Call customer service, if you beg and switch to a higher plan with a lot more minutes, you can probably get them to drop a lot of the charges.

Be insistent, they can probably do something about it, even if they say they can't.
 

StageLeft

No Lifer
Sep 29, 2000
70,150
5
0
It can't hurt to ask. As others mentioned, you technically owe the money, but you realize that. Explain it to t-mobile and say how happy you are with them and you'd really appreciate a break right now.

This is the problem with non-cingular providers (I cave pee-mobile too). I have a 300 minute plan and normally use about 200 minutes but every several months I need more. In January it was one thing, and this past month it was selling a car. I managed to finish the month just now at exactly 300, but rollover minutes would have been nice.
 

UNCjigga

Lifer
Dec 12, 2000
25,410
10,002
136
This is precisely why I have Cingular. I pay $45/month with taxes and I have enough minutes that I can use my phone whenever I want and not keep track of them. And if I do go over, chances are the 500 minutes left in rollover will cover it.

*edit* oh yeah I haven't had a home phone for daytime calls since August.

There's no excuse for going over by 1200 minutes. Either you're a moron, or you're on the wrong plan!
 

oogabooga

Diamond Member
Jan 14, 2003
7,806
3
81
sounds like you had the wrong plan? :) Try calling and see what they'll do for you, etc. But i'm thinking you might get some money knocked off but you'll have to eat a lot of the bill.
 

simms

Diamond Member
Sep 21, 2001
8,211
0
0
I would say that you should be paying, it was your bad.

The easiest way of getting out of it is by upgrading to a higher price plan.
 

MaxFusion16

Golden Member
Dec 21, 2001
1,512
1
0
Originally posted by: blurredvision
Originally posted by: MaxFusion16
switch to sprint, no overages.

There are overages, you still have to pay for them. Only difference is it's much cheaper.

not overages per se, you just pay the same amount as the higher plan, without switching your plan.
 

sygyzy

Lifer
Oct 21, 2000
14,001
4
76
Step 1. Stop being a woman. Even with a girlfriend, why do you need to talk that much?
Ste 2. Call up, panicking and say you might have to cancel the service altogether. What they'll do is transfer you to a better plan, "just for this month". That'll cut down your cost.
 

arod

Diamond Member
Sep 26, 2000
4,236
0
76
i will never have this problem (my bro got a $500 bill when he downgraded cingular plans and somehow he didnt realize he lost all weekend and night mins and didnt notice it until the bill).
Ive always been a prepaid customer (and will stay that way for a long time because I know people that have done what you did and every one of them had to pay atleast 3/4 what they owed). With my prepaid if Im out of mins I dont get to call anybody, therefore I can never have this problem and you dont have to worry about rollover, overtalking and getting raped for it, etc.
 

tm37

Lifer
Jan 24, 2001
12,436
1
0
Is your contract up?

Because If you are under contract they can bend you over.
 

EyeMWing

Banned
Jun 13, 2003
15,670
1
0
I know a "girl" that got a $700 bill once.

By my calculations, she spent EVERY WAKING MINUTE on the damn phone with her boy-toy. She had the balls to break my heart and then ask me to help cover her phone bill. If she'd racked it up with me, sure. But, uh, with another guy? Women are stupid. You are clearly a woman.
 

TechnoPro

Golden Member
Jul 10, 2003
1,727
0
76
Happened to me once. I was living in a hotel for a month or so, working like a fiend, and always on the phone. The bill was ~$550. I paid it with a credit card for points and naturally wrote it off as a business expense. I upped my plan immediately and every quarter or so I review my current plan with actual usage and make changes as neccesary. Certainly an expensive lesson, but it's the kind of thing that will only happen once.