You know, I think it's reasonable for customers to assume that whatever type of contract or rate they choose, they expect these businesses to build and support infrastructure that allows them to provide the fucking service that they are paying for, and when this business fails spectacularly to do that, to not then push those fucking egregious charges on to their customers when rebuilding their broken facilities....all the while still taking federal money to fix things, because it's suddenly "the right thing to do." Fuck them, and fuck them hard.
Anyone that supports this craven behavior is a fucking asshole.
Every time I hear an ignorant conservative bray about "Responsibility!" when it comes to contracts, it is absolutely never in defense of consumers, and only ever in defense of their corporate overlords that exist only to fucking steal wealth for everyone.
Texas deserves the absolute worst in leadership, because it seems that the people that live there, on average, must be the absolute worst of people. Sorry, but there is little observable evidence to argue against that.