- Feb 25, 2004
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Man, apparently I'm a huge ass and belong on your DNT list.
- Thread starter PingSpike
- Start date
- Nov 27, 1999
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yllus
Elite Member & Lifer
- Aug 20, 2000
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What I don't get in that thread: Is the board not working because the really-bad-at-grammar OP couldn't wire power to it (although he knew it was a Dell 8300 Proprietary Board), or because it's actually dead?
If it's because he can't get power to it, seller should get keep the shipping costs.
If it's because it's DOA, seller should refund 100%.
If it's because he can't get power to it, seller should get keep the shipping costs.
If it's because it's DOA, seller should refund 100%.
- Feb 25, 2004
- 21,755
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See, that was my thought. And generally you do not expect better service from an individual selling junk than you would a business. But I haven't really sold a ton of stuff...but none of the stuff I've sold was in questionable condition either.
(Which begs the question...why would a seller even give a DOA warentee on a untested item...I'd sell it as-is)
That thread is a mess and the OP doesn't even seem to know what he's typing.
All that aside, what I think should happen is OP sends it back to seller at his own cost, and the seller refunds the full $30 bucks. But then, if it was going to be say $23 bucks and the OP wanted to have it shipped faster (ala priority) and that bumped the price up to $30, then the OP should be refunded $23 bucks. The extra money wasn't for the part, it was for getting the part faster.
Of course, seeing the original thread and having the seller defend himself would make everything clearer for everyone.
All that aside, what I think should happen is OP sends it back to seller at his own cost, and the seller refunds the full $30 bucks. But then, if it was going to be say $23 bucks and the OP wanted to have it shipped faster (ala priority) and that bumped the price up to $30, then the OP should be refunded $23 bucks. The extra money wasn't for the part, it was for getting the part faster.
Of course, seeing the original thread and having the seller defend himself would make everything clearer for everyone.
yllus
Elite Member & Lifer
- Aug 20, 2000
- 20,577
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It's because the seller agreed to one thing originally, then revised his statement later on: "When someone gives a non doa warranty, that means gernally 24 hours with in recieving it. You, however did not test it within 24 hours."
That's utter BS. You don't start putting 'general' terms where none were initially mentioned. I could see and agree with "generally 15 days within receiving it," but not 24 hours. People have better things to do than scrounge up parts and testing out a shipped item within a day.
rudeguy
Lifer
- Dec 27, 2001
- 47,351
- 14
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because he thought everything was all good. When I sell things, my warranty is seven days. But I clearly state that I do not cover return shipping. This is a bad situation for both parties. No one got trolled, but someone got screwed. It happens. If the buyer wanted a warranty then he would have gone through Dell. But IIRC, Dell is not responsible for return shipping.
Just goes to tell you what you know
Dell covers return shipping by sending you a prepaid label.
If he wanted warranty he could have bought it at a store, but that's not the situation here.
The board arrived DOA, when he was given a Non-Doa warranty.
Non-DOA = Working motherboard.
It arrived dead. that means the seller is responsible for it.
Why should the buyer take the hit.
You're not understanding the original post.
from what I understand is that
the buyer paid 30 bucks shipped for the board.
the seller wants to return 22 bucks ( minus the shipping from him ).
buyer will pay return shipping to the seller, but he wants the original full 30 back.
get it?
seller should offer $30 refund to cover board + shipping one-way, buyer pays to ship it back. Buyer should not have to eat shipping both ways.
Hinting that the DOA warranty is normally 24 hrs and acting like you're giving him some kind of a break on that is weak. Suggesting that you could have said no warranty and sold as-is, as some sort of justification for not giving him back the original shipping is lame.
A "DOA warranty" isn't much of a DOA warranty if ultimately he has to pull teeth to get any satisfaction. All you were doing was paying him lip-service to get him to buy your board. Sell it as-is next time.
Hinting that the DOA warranty is normally 24 hrs and acting like you're giving him some kind of a break on that is weak. Suggesting that you could have said no warranty and sold as-is, as some sort of justification for not giving him back the original shipping is lame.
A "DOA warranty" isn't much of a DOA warranty if ultimately he has to pull teeth to get any satisfaction. All you were doing was paying him lip-service to get him to buy your board. Sell it as-is next time.
NO.
Buyer will incur the return shipping.
he wants the seller to return the $30 originally paid to him by the buyer.
Gave my thoughts in that thread, but here's how it is:
If board is DOA: Each eats own shipping costs, buyer gets full refund. That's the risk of buyer over long distances.
If buyer is dumb and can't hook board up: Thanks for shopping. Don't let the door hit you on the way out.
If board is DOA: Each eats own shipping costs, buyer gets full refund. That's the risk of buyer over long distances.
If buyer is dumb and can't hook board up: Thanks for shopping. Don't let the door hit you on the way out.
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