Major equipment with bugs is scary

Lord Evermore

Diamond Member
Oct 10, 1999
9,558
0
76
I work for an ISP, work on very expensive equipment every day, like near-million dollar equipment or more sometimes. It's quite frightening to my job security to be doing something minor and suddenly have that equipment go down. Later on, finding out it was due to a bug just pisses me off.

Several weeks ago a co-worker was trying to get the interface stats off a Cisco router, when he typed the command it rebooted. When he did it again after the reboot, it rebooted again. He stopped trying after that and let our NOC handle it.

This morning I was helping someone at work (I'm at home) look at a customer's connection running on a $40,000 Extreme Networks Black Diamond switch. I entered a command to show some stats, and suddenly it stops responding. It didn't come back for several minutes, and when I looked at the logs, it had rebooted itself and had a flood of errors just after I entered the command. All I can figure out right now is it was a bug of some sort, gotta look into it Monday when I get to work.
 

Ornery

Lifer
Oct 9, 1999
20,022
17
81
Whoah! I thought only Microsoft was responsible for all the bug woes in the world! :p

In my mind, I picture problems with wait states and timing issues being behind all these gremlins, and that is all just fvckin' magic to me! :eek:

The people that design and troubleshoot this stuff must be either reclusive egghead geniuses or die 20 years early due to stress! :Q