- Nov 28, 2001
- 22,205
- 43
- 91
brool story co below
Just finished talking to a guy who has no idea how mail in rebates work. He brought the receipt to me saying his wife has tried everything and doesn't know how to claim it. There is a link on the receipt to a website for claiming the rebate. On that site there is a PDF with clear instructions. So I go through the process step by step for him entering all his personal info that ASUS asks for. There are 2 models of the monitor that are identical but only differ by barcode so I tell him I'll need to see the box. He threw it away. :| Nice. Sorry sir there's nothing we can do now. They needed the barcode from that box.
He wants to know if we can just use the barcode from another box. I tell him no ever box has a unique serial number and they will not just take a written note with the serial number on it, it HAS to be the original bar code from the box. He want to know why none of this was written on the receipt.
Facepalm.
Just finished talking to a guy who has no idea how mail in rebates work. He brought the receipt to me saying his wife has tried everything and doesn't know how to claim it. There is a link on the receipt to a website for claiming the rebate. On that site there is a PDF with clear instructions. So I go through the process step by step for him entering all his personal info that ASUS asks for. There are 2 models of the monitor that are identical but only differ by barcode so I tell him I'll need to see the box. He threw it away. :| Nice. Sorry sir there's nothing we can do now. They needed the barcode from that box.
He wants to know if we can just use the barcode from another box. I tell him no ever box has a unique serial number and they will not just take a written note with the serial number on it, it HAS to be the original bar code from the box. He want to know why none of this was written on the receipt.
Facepalm.