That's shady as shit, but the hot steam pop up message got a laugh out of me.
How could you possibly think that was a legit error message?
I'm finding that an alarmingly high number of people seem to think that technology runs on nothing short of mixture of pure magic and voodoo.
And they probably get some of their ideas about technology from TV, where the laws of physics are merely suggestions.
Circumstantial evidence from work: A customer called in to report that one of our electronic products on their property had stopped working recently. Their reason: A tall building had been constructed about a half mile away, and it was disrupting the wireless signals to the product, preventing it from lighting up. (The product in question doesn't run on wireless
anything. It runs on 120VAC, triggered by a hardwired sensor, and that's it.)
It took a few phone calls and replacement parts to get their system working again, and every single time, they insisted that this new building was causing the problem.
(It eventually was discovered that the customer had decided to paint some of the exterior of their building, and in the process, one of the workers painted right over the very obvious photoelectric sensor. And their "field techs" failed to mention the paint on the sensor at any point in time during our various phone conversations.)