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M500 boot problem

Z

zonkie

Member
I turned off my pc last night and this morning it boots to a blue screen that goes by too fast to see the message (win 8.1) and then it tries to repair. After 7 hours of that I decided to check the bios, but the ssd isn't showing.

I used the win 8 cd to recover, but it said the disk was locked. I turned off secure boot in bios but it just tried to repair again. While I was doing this I chatted with crucial support which walked me through a power cycle which didn't work.

I then decided to do a reinstall and it saw the ssd and here I am.

I got permission to RMA the ssd but I wanted to ask opinions first.

I got the ssd in February and have had no problems expect a few crashes during gaming. No SMART errors or notices from the intel RST program that runs in the background. But now I don't trust the drive. My wife uses it to work from home and I game on it at night so I really cant have this be flaky.

Suggestions?
 
If it can't be detected by an storage utility ( like Easeus etc. ) while it is plugged in on SATA, it may be dead already.

Seems like had no way but to RMA it.
 
Well the bios can see it now because the win 8 disk formatted it. I think the mbr got corrupted which of course would cause boot errors. i'm just paranoid now.
 
better to be safe than sorry. It sounds like you have no problem with data loss since you already reformatted the thing. RMA it. new drives = better drives!
maybe you'll get a firmware update in the process. who knows...
 
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