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lost my cd-rom

D

doron

Member
I can't see cd-rom in "my computer". The driver does exist in devise
manager.
I have WINME and INTEL 810 chipset motherboard cd-rom is Toshiba 6208B (x48).
Can anybody help?

Doron
 
doron>
Can you give me some background? Has it worked in the past? if so, has anything changed since then?

WinME should be able to see it without a problem. Have you checked the connections?

 
I moved my hard drive from a via chipset one.
On dos mod I can access the cd-rom. The problem is in windows.
I am S U R E CD-ROM and connections are ok.

Doron
 
doron>
If it works in DOS mode, you could try just loading the DOS drivers into your config.sys and autoexec.bat and see if ME picks it up then. It should.



<< I moved my hard drive from a via chipset one. >>



I'm not sure what you mean here. Did you move your hard drive IDE to a different IDE channel, or did you upgrade your motherboard or something?

 
I do this all the time at work when I upgrade motherboards but keep the customers original hardrive.
This is what you got to do. get a windows98 boot disk and put one more file on it. Xcopy , you can get from the windows\command folder . Just go to a dos prompt and cd to windows\command then copy xcopy*.* a:
That will copy xcopy,xcopy32 and another xcopy file to the a: drive that you already put the staartup disk in.
Now reboot the system with the startup disk and say yes to enable cdrom support. once you get to a prompt, change to the cd rom player that will have the motherboard disk in and xcopy the via 4in1 drivers to folder on the hard drive. here is the command string: x: is the letter of your cdrom.
a:\xcopy x:\via(directory)\*.* c:\tempvia\*.* /s /v

now it will xcopy all the via files and sibdirectories in the motherboards cdrfom disk to a folder tempvia. Of course you will have to make a directory in dos called viatemp or whatever you want to call it. And you will have to then execute the via 4in1 drivers from the temp directory and then reboot and you should now see the cdrom.Good luck. One other thing if you boot with cdrom support, but the machine still doesnt show a cdrom then its some other problem like a cable or jumper or power connector.
 
chemos - what I ment is that my curent hard drive was in a via chipset
system , and after I put it in my INTEL 810 chipset system - I lost my
CD-ROM.
I tried many things before addressing this forum. one of them is installing a fresh hard disk and installing WINME. The CD-ROM worked then
just fine. That rules out any connections issues.
There is some kind of problem with my windows that I can't figure out.
Please note that WINME is not based on DOS , and therefore config.sys
has zero (0) lines in it.

zogg -Thanks for your help , but you try to help me putting via based drivers. What I need is INTEL related and not via.
I have all drivers in my hard disk and I can install them from there.
As far as dos related issues, please see my opinion above, or am I urong and DOS can play a roll here?
By the way, using windows ME starup disk I can access the CD-ROM just fine.

Doron
 
make a win98 startup disk ..so you can get cdrom support with a dos prompt and then get intel files for ide drivers and vxds and such.You can then reboot back to winme and should be able to have your cdrom working. Another thing you can try is....delete the enum keys in regedit and then when you reboot win me will pickup and redetect all of your devices.
 
I'll state the question explicitly, as the others have only hinted at it - does a Win98 boot floppy (or a WinMe one) allow you to read the harddrive when you boot to 'dos mode with CDROM support'?

If it does, then we have confirmed that its a driver/registry issue, not the hardware wiring.

DOH! just re-read the above post. You've done this and it works.
Looks like the Intel 810 drivers then.
 
just tried NORTON UTILITIES 2000,
The procedure I did is:
start > program files >dos
changes from c:\ to f:\ and typed cdstart.exe
the software loaded to windows, i choose to run the program from cd
instead of installing it on my system.
Everything went ok and I could run the test to the end.
Unfortunately , it didn't help me.

I still can't see my CD-ROM

Very strange issue.

Doron
 
go into your bios , and at standard bios setup, Make sure your secondary ide ..either primary or slave , Is set to auto,,Save settings and exit. One question i have, and this setting might answer it , is does your bios see your cd-rom? and if you can get cd access from a startup disk,i guess i just answered my own question. doh~!. But sometimes it does no-good, to set it at cd,rom instead of auto. Also in device manager , is everything ok under your busmastering,hdd controllers? is anything flagged? Also have you tried slaving it on the primary ide , or master/slave on the sec ide, If windows doesn't see it anywhere, Try going into safe mode and deleting your Ide controller w/primary and sec ide. boot back into normal mode and have it redetect ... making sure no dos cd rom drivers are loading.
 
nih - bios does detect the CD-ROM I can see it right there when booting.
regards the master/slave/primary/secondary - tried all possibilities and nothing helped.
regarding your suggestion of removing drivers- tried it several times - no go.
on device manager everything is ok.
Last night I reinstalled all motherboard drivers which I downloaded from INTEL's site including ultra-ata.

Thanks for trying.

Doron
 
ok, i see you've been through all i suggested, probably more than once. But on your original posting you say that you can see the drivers in device manager. I'm not clear on what you are saying. Is there a cdrom tab that positively identifies the cd rom? if there is you may need to set a drive letter for it in the performance tab. It seems strange that it appears in device manager but explorer refuses to give it a drive letter.
 
Hello nih , Welcome back, all you've described is correct, I gave it the
letter F , rebooted , and nothing happened.
I was sure somebody from this forum will be able to resolve this issue
within minutes , I guess it is not that easy , after all.

Doron
 
Start the system in safe mode. Go into the device manager. Get rid of all CD drives referenced in the device manager. Also get rid of any of the VIA stuff under disk hard disk controllers. When you reboot you should get the drive back in ME. LMK
 
I will try your suggestion, although I already did it.
I also did RUN>REGEDIT and deleted all entries with VIA in them.
Please explain a little more about the hard disk and VIA.
There is nothing about VIA in the hard disk or hard disk controllers.

Doron
 
If you were running VIA controller and moved to the Intel - there are probably latent controller/driver issues from the hardware change.

Did you do as I had suggested while in safe mode? That would be the only way to get rid of the stuff you wouldn't be able to see otherwise. It is not a CD &quot;driver&quot; issue so to speak, but a MB/Chipset controller more likely - seen it before.

LMK
 
Motorheader- I agree with your diagnostics, I'll have to look at the system part of the device manager - in safe mode and see if I can find any VIA related entries.

I'll report in two hours

Doron
 
Motorheader= I tried what you suggested, found no VIA related devices.
In system devices , I deleted &quot;motherboard resources&quot; and devices related to enumerator. Ended up with about a dozen yellow question mark devices.
Now everything is ok. No yellow question marks , AND NO CD-ROM.

Did a second check for VIA related entries in the registery and deleted them. Does not help.

What is next?

Doron
 
Load drivers for your cd-rom. Start system in normal mode. On a Win98 bootdisk should be a file by the name of Oakcdrom.sys.

From the ms-dos prompt you can do the following to get the drive to come no matter what:

From c:\windows
type &quot;cd\&quot; hit enter
type &quot;copy a:\oakcdrom.sys c:\&quot; hit enter
type &quot;edit config.sys&quot; hit enter
add the following line: device=c:\oakcdrom.sys /d:ide001
save the file and exit
type &quot;edit autoexec.bat&quot; hit enter
add the following line: c:\windows\command\mscdex.exe /d:ide001 /l:r
save the file and exit
reboot the machine
this will give you your cd-rom at drive letter r:
run your 810 system chipset setup for your board.

This should cure your ills. LMK
 
Last time my cd-rom disappeared from my computer and i couldn't figure out anything that had to do with hardware, i found out it was a trojan horse that was memory resident, i got it from some stupid download, went into the memory, and then infects every .exe file i run, and it spreads very rapidly, and it infects your virus scanner also, therefore you have to get a special trojan remover, one that checks your memory, then scans to remove the virus.
 
Motorheader- Tried yor suggestion. After bootup there was no trace of the
entries I made to config.sys and autoexec.bat.
Tried second time - same result. , Changed CD-ROM drive
letter in device manager to R , but it made no difference.
Still no CD-rom in &quot;my computer&quot;.
When you say run you system chipset setup - what do you mean?
in MSI site there is: 1) INTEL INF - if I run it I get the message
&quot; this version of windows does not require update - or somthing
like that. 2) Vga driver - not applicable to my problem. 3) Sound
driver - Not applicable. So there is nothing I can use from MSI
or the installation CD they provided.
I installed latest IDE drivers from INTEL's site, but that was long
ago (many nights ao I mean).

Doron
 
cant you do an install on anotherf hard drive then xcopy what you need frrfom the origonal drive?
 
Dude - you're killing me (just kidding). I have to admit this one is not as easy as first thought.

If you go start-run-asd then hit enter, do you get any error or does it say all is well?

If you go start-run-command then hit enter. Change to your cd drive: in this case r:\. Do you get an error there as well?

Will a music CD auto-start?

Give me a bit here.
 
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