I did have a firewall. Norton Internet security. I uninstalled using add/remove progams feature.
hmmmm then please goto Start>Run>msconfig>Startup and make sure that nothing related to Norton is ticked here
then goto Services section, tick Hide Microsoft Services, and make sure nothing related to Norton is ticked here also!
Restart and check if same issue still ??
if Yes then do this,
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Unregister Windows Update Server Files
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1. First of all close all instances of Internet Explorer.
2. Click Start and Run, type Regsvr32 /u jscript.dll in the Open box and click OK.
3. Similarly one by one unregister the files listed below,
Regsvr32 /u wuaueng.dll
Regsvr32 /u wuaueng1.dll
Regsvr32 /u wucltui.dll
Regsvr32 /u wups.dll
Regsvr32 /u wuweb.dll
Regsvr32 /u wuapi.dll
Once these files are unregistered successfully restart the system and now let us register the following files using the Regsvr32 command and check whether the issue is resolved. Please note, there is a space between Regsvr32 and the file name.
Reregister Windows Update Service Files
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1. Close all instances of Internet Explorer.
2. Click Start and Run, type Regsvr32 wuapi.dll in the Open box and click OK.
3. Click Start and Run, type Regsvr32 wuaueng.dll in the Open box and click OK.
4. Click Start and Run, type Regsvr32 wuaueng1.dll in the Open box and click OK.
5. Click Start and Run, type Regsvr32 wucltui.dll in the Open box and click OK.
6. Click Start and Run, type Regsvr32 wups.dll in the Open box and click OK.
7. Click Start and Run, type Regsvr32 wuweb.dll in the Open box and click OK.
8. Click Start and Run, type Regsvr32 jscript.dll in the Open box and click OK.
9. Click Start and Run, type Regsvr32 atl.dll in the Open box and click OK. (NOTE: Please register this file only do not attempt to unregister this file)