Logitech's SetPoint forgets keyboard but remembers mouse

dderolph

Senior member
Mar 14, 2004
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I started using a Logitech LX500 cordless keyboard/mouse combo last December. I have the SetPoint software that came with it installed. SetPoint should show me tabs for Keyboard and Mouse, where I can set certain settings for each. It does show both tabs after a fresh startup, but sometimes the tab for keyboard just disappears from the SetPoint screen after the computer has been running for maybe a few hours [I think the time varies a lot]. I can tell this has happened without opening SetPoint because the functionality of Enhanced Keys disappears; in other words, the keyboard is acting the same as it would without having SetPoint installed.

I'm using the version of SetPoint that came with the LX500 package. I have downloaded and tried using the latest version but can't use it because the mouse freezes immediately after startup. I believe this may be due to a conflict between that version of SetPoint and Norton Anti-Virus. If not that, then it must be a conflict with some other app.

I think I this may be an unsolvable problem. I can get SetPoint back to normal by restarting but that's not a nice solution since I have to close apps to restart. I think maybe the disappearance of the keyboard tab in SetPoint may be occurring after going into to Standby or Hibernation, but haven't confirmed that.