Logitech Z-5500 Popping

[Pabby]

Ok got these speakers a few months ago and I've noticed sometimes they make what can only be described as a popping sound sometimes. It happens when they are turned on and it happens when they are idle or in-use watching movies or whatever.

Anything i can do about this? its not a big issue but I'd like to stop it if i can.

 

[Fardringle]

Does it happen if you disconnect the audio cable(s) from your sound card? If not, it's probably a problem with the sound card. If you still get the popping when not connected to the sound card, then it's likely a power or other connection issue inside the speakers themselves.

 

[Pabby]

yeah it happens through optical (my standalone dvd player), analogue (my pc) and coax (was using for my pc briefly) so i don't think its my sound card.

 

[YOyoYOhowsDAjello]

Do you have a cellphone near them? That can cause issues.

 

[Pabby]

nope, my cell phone isn't near them.

I read a line conditioner may help, what do you think??

 

[tm030614]

Very common problem with the Z-5500 (and also the X-530). It has taken me 6 months before Logitech makes recognizable the problem.

See this link

On the Dutch forum from tweakers.net I have started a topic about the issue. On this moment we are working with Logitech on a solution for the Z-5500.

There are some English posts on the forum, but most is Dutch. This is a letter from the Vice President Audio, directed to me.

See: Logitech popping problem

 

[Steve]

Thanks, tm030614. I'll look at this when I get home.

 

[tm030614]

Originally posted by: sm8000
Thanks, tm030614. I'll look at this when I get home.

You can directly contact me with the following email address
plopjesprobleem@xs4all.nl so I can translate some of the information for you.

 

[LiLithTecH]

Are you using an Intel SoundMax product?

If so, then Intel refers to this as "JACK SENSING".

What OS?

 

[tm030614]

I'm using a Creative Audigy 2ZS

 

[Cristatus]

Originally posted by: tm030614
I'm using a Creative Audigy 2ZS

I think I'm using a similar set up with my laptop, except that it's a PCMCIA card.

I'm also having similar problems.

I'll take a look at this post later when I get access to my speakers (they are in another country )