Originally posted by: CKent
They have a good replacement policy because they have to. Their stuff is made like garbage. I had 4 mice / KBs fail within a few months of use each. They replaced them all, no questions asked, even paying shipping... but why go through the hassle? I bought a Razer Diamondback about 2 years ago and it's still good as new. Using it right now.
Yup. When my old Logitech MX for Bluetooth (which was a reliable, good kb\mouse set) did after 3 years, they sent me an MX5000 set. After a couple weeks, and trying new drivers\setpoint, I called them and complained that it always disconnected, repeated keys, lagged the mouse, etc. No problem, they sent me another one... that's just as crappy. Look on their forums, or search online. I've never seen so much negative stuff said about one item as the MX5000.
After years and years of buying Logitech, I'm going Microsoft for my next bluetooth mouse\kb set.