Logitech is great

[ThePresence]

:thumbsup:

I have my MX1000 mouse for about a year and a half now, it's been great, but lately it started acting wierd. It would stop while I was moving it, it wouldn't go where I wanted it to go. I tried everything listed on their site, but nothing helped. I reinstalled the software, it was always plugged into PS/2, etc. I called them, they asked me for the numbers on the bottom of the mouse, put me on hold for a couple of minutes and told me they are sending me out a new one, and there's no need for me to send them back the old one.

They rock.

 

[EKKC]

mouses aren't worth anything. when you paid 70 dollars for the laser mouse (i thinkt hats how much i paid... or 50 after coupon or something) you already paid for a lifetime worth of replacement laser mouses.

😛

that said, i think they do this because microsoft does the same thing, warranty and replacement program on their mouses are pretty good.

 

[GagHalfrunt]

You must have to call to get that kind of treatment. I did a mouse troubleshooting thing with them via email and they agreed that it was bad, but wanted me to send it in before replacing it.

 

[jbl774]

This is also their policy on speakers. 2 year free replacement without the need to return the old ones.

 

[ThePresence]

Originally posted by: jbl774
This is also their policy on speakers. 2 year free replacement without the need to return the old ones.

Welcome to AT!

WWYBYWB? 😛

 

[Viper GTS]

When my MX1000 started having issues they sent me a brand new retail box. I promptly sold it on ebay and bought a G5.

Oh and then I sold the charger from my old MX1000 too (minus the serial number)... All in all I think I ended up getting paid to switch to the G5.

Viper GTS

 

[EKKC]

Originally posted by: ThePresence

Originally posted by: jbl774
This is also their policy on speakers. 2 year free replacement without the need to return the old ones.

Welcome to AT!

WWYBYWB? 😛

well he held out long enough. he registered for a month before the logitech praise got him to start typing 🙂

 

[ThePresence]

Originally posted by: Viper GTS
When my MX1000 started having issues they sent me a brand new retail box. I promptly sold it on ebay and bought a G5.

Oh and then I sold the charger from my old MX1000 too (minus the serial number)... All in all I think I ended up getting paid to switch to the G5.

Viper GTS

Why is a G5 better than an MX1000?

 

[EKKC]

Originally posted by: ThePresence

Originally posted by: Viper GTS
When my MX1000 started having issues they sent me a brand new retail box. I promptly sold it on ebay and bought a G5.

Oh and then I sold the charger from my old MX1000 too (minus the serial number)... All in all I think I ended up getting paid to switch to the G5.

Viper GTS

Why is a G5 better than an MX1000?

i think its 2000 dpi vs. 1000 and has a sensitivity tweak on the mouse.
its really a gaming mouse. i have both. i game with G5 and use MX1000 on my everyday rig