Logitech Cordless Elite Duo problems

[Sickpuppy]

My recently purchased logitech elite duo has had this problem and i dont know if its an easily solved one or i need it replaced.
Basically the keyboard and mouse stop responding because they lose the connection to the reciever. Sometimes this is followed by a blue screen... with no text, this is win2k btw.

Im gonna switch the Active NIC to see if its an IRQ sharing issue... but any feedback would be appreciated.
_________________
ABIT VP6,
(2) P3 650
(2) 256mb Corsair pc100 cas 2 ram,
Hercules GTXP
ATI Radeon 9500Pro
(2) Belkin 10/100 NIC

 

[John]

Plug both the ps2 and usb connections on the receiver/transmitter into your pc.

 

[Corporate Thug]

make sure there is a clear path between the keyboard and mouse and the receiver

 

[DAPUNISHER]

along with the other suggestions make sure you have the latest Logitech drivers.

 

[Sickpuppy]

Owch... that make sure its plugged in suggestion hurts, 25 posts != total retard. =P

A clear path shouldnt matter since they run on radio transmissions, in fact it works if the keyboard is under my desk. Since this is not a constant problem this is also not the issue.

And I did try the latest drivers... from a couple weeks ago, ill check if there are new ones

Thanks for the quick replies.

 

[Sickpuppy]

Its not an IRQ issue due to the lan, so i am really baffled why it would blue screen... im gonna take out the drivers and run it as a plain USB keyboard and ps2 mouse and see what happens.

 

[paperfist]

The clear path part... I have the same setup and it seems like the closer to the receiver the KB/Mouse is the worse the reception. I can go outside of the house and type and use the mouse just fine but sometimes when the receiver is a foot away it gets all funky and I have to move its position in order to get the KB/Mouse to work. I believe it has something to do with interference from other components.

The blue screen to me seems like a conflict problem. Are you using the USB ports to connect the receiver? It works much, much better if you plug the receiver into the PS/2 ports. For mine I don?t use the mouse drivers and all the functions still work under Win2k, I do have the keyboard driver installed for the button programming.

 

[Kyteland]

Originally posted by: Sickpuppy
Its not an IRQ issue due to the lan, so i am really baffled why it would blue screen... im gonna take out the drivers and run it as a plain USB keyboard and ps2 mouse and see what happens.

I have that same setup and I run it as a ps2 keyboard and a usb mouse. Double check that you have that part set up right!

 

[Sickpuppy]

Actually the ps2 line is labled mouse, but you can run it without that plugged in. I have already tried many combinations of plugged in vs not. No dice.

 

[Sickpuppy]

OOPS, pressed send an extra time.

 

[Sickpuppy]

Hmm... i removed the logitech drivers.. just running it on plain stuff no problems so far.

One other thing, is there a way to make the mouse not go to a "sleepy" mode after like 10 seconds of not moving?
Its rather annoying when i have to click to wake the mouse up... actually that may be fixed too... just gotta play with it some more.

 

[Hardtarget]

phone logitech, they will replace it.
simple as that really.

 

[tkim]

hmm.. for some reason, my duo has a similar problem... some of the keys work but some dont.

it took a few minutes of leaving it alone to get it to work..weird....defective?

 

[Sickpuppy]

yeah i hate RMA'ing i was hoping it was a software issue.