LMAO! look what msn tech said to me->

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S

Stiler

Banned
Nov 21, 2001
1,557
0
0
I was talking to a msn tech online help support and she said:

Karen: I hope you understand. I really would like to help you out with this nut it is not within our suppotr limit anymore. I hope you understand.

LMAO thats the funniest thing i heard today. shes right though that nut is defeintly not within her support...
 
O

Orsorum

Lifer
Dec 26, 2001
27,631
5
81


<< I was talking to a msn tech online help support and she said:

Karen: I hope you understand. I really would like to help you out with this nut it is not within our suppotr limit anymore. I hope you understand.

LMAO thats the funniest thing i heard today. shes right though that nut is defeintly not within her support... >>



Oddly enough, I do find that amusing.
 
J

Jzero

Lifer
Oct 10, 1999
18,834
1
0


<< I think the tech hit "n" instead of "b". Did I miss something? >>


Oh now I get it.
I'm so used to decoding all the typos I see that I only bother to "notice" really odd ones today, like in our sandwich thread when someone said they would "ass some bacon."
 
S

Stiler

Banned
Nov 21, 2001
1,557
0
0
ok but its long, here ya go:

Karen Hello Jeremiah, thank you for using MSN Interactive Online Support. My name is Karen, I will be your Online Technical Support Engineer.
Jeremiah hello
Karen Can you please tell me what software you are using to connect, MSN Explorer or MSN Internet Access?
Jeremiah i use dial up networking
Karen What is your Internet Service Provider?
Jeremiah MSN
Karen Can you please provide me the e-mail account you are using to connect?
Jeremiah jguffer@msn.com
Karen Thank you. What is actually happening when you try to play games online?
Jeremiah it'll say that it has detected a proxy or firewall
Jeremiah and it might cause trouble with the game servers and such
Karen Thank you for the information. Since when is this happening?
Jeremiah like for the past week
Karen Have you checked your connection settings?.
Jeremiah yes
Jeremiah i have even tried reformating and everything
Karen Are you being disconnected?
Jeremiah i have been getting disconnected the past couple days but today its better
Karen Are you having difficulty playing games online? What specific site are you receiving this message?
Jeremiah in almost all the games
Jeremiah ghost recon, serious sam 2, etc
Karen What browser you are using when playing games online, MSN explorer or Internet Explorer?
Jeremiah could the server i'm dialing into be putting a firewall or something over me?
Jeremiah uh i don't use a browser, i just use gamespy
Karen What is the operating system your computer is running?
Jeremiah windows ME
Karen Can you please provide me the exact error message you are receiving?
Jeremiah "ubi has detected a proxy or firewall, your external ip is differnt than your internal ip, you may have trouble hosting or playing a game"
Karen Jeremiah, are you clikcing on the butterfly icon or the blue"e" icon to play online games?
Jeremiah i'm playing online games like actual retail games
Jeremiah not browser games
Karen Please confirm that it is a network games.
Jeremiah yes it is online
Karen Who are your opponents when playing games? Also, are you connected thru LAN?
Jeremiah uh i have no idea who my opponents are and no im not connected thru a lan
Karen Are you playing alone?
Jeremiah no
Jeremiah its a multiplayer over the internet with other people
Karen Are there any pre installed software on your computer?
Jeremiah uh like what?
Karen Just like webtrands.
Jeremiah no
Jeremiah i have reformated and re installed every, got newest drivers for all my stuff, newest directx , etc
Karen I understand, but MSN do not have proxy server. Please wait while I review your issue.
Jeremiah ok
Karen Thank you. Please wait.
Karen Jeremiah, were you able to use this online game before?
Jeremiah yes
Karen Were you also using MSN to play this game?
Jeremiah i was connected to the net by msn yes
Jeremiah i have had msn for over a year now
Karen What happened before this issue occured?
Jeremiah nothing happened
Jeremiah it was working fine and then it messed up
Jeremiah is it possible that its a server issue?
Karen Jeremiah, this usually happened when networking games are not configured properly.
Jeremiah it was fine
Jeremiah i didn't do anythign to it
Jeremiah everything is set up like it is supposed to be
Karen I understand, Jeremiah. I apologize but MSN really do not have proxy server. I suggest you contact gamespy at
Karen http://www.gamespy.com/contact/
Karen I hope you understand. I really would like to help you out with this nut it is not within our suppotr limit anymore. I hope you understand.
Jeremiah its a server isssue not anything to do with my computer
Karen Your connection is fine and you don't have to worry about it. Also, it is not a server issue, Jeremiah. I suggest you contact gamespy on the address I sent you. Thakn you.
Jeremiah uh i don't use gamespy
Jeremiah well i guess i'll have to ask someone else, thanks though
Karen You are very much welcome, Jeremiah. It was a pleasure chatting with you today.
 
Vic

Vic

Elite Member
Jun 12, 2001
50,422
14,337
136
LOL, you got the "I-don't-know-jack-about-your-problem-so-I-don't-want-to-talk-to-you" tech support brush-off.

My advice, if you are on dial-up, is to just get a new ISP.
IMHO, MSN is barely better than AOL.
 
M

mryellow2

Golden Member
Dec 2, 2000
1,057
0
0


<<
Jeremiah uh i don't use a browser, i just use gamespy
Jeremiah uh i don't use gamespy
>>

 
S

Stiler

Banned
Nov 21, 2001
1,557
0
0
heh yea i told her i didn't use gamespy cause i thought it was funny cause she obivisouly had no idea what she was talking about or what i was talking about.
 
G

Grminalac

Golden Member
Aug 25, 2000
1,149
1
0
It would have been funnier if...
Karen: I hope you understand. I would really like to help you out with this but windows is such a huge pile of sh!t were all beyond f@cking help... God save us.
 
N

NikPreviousAcct

No Lifer
Aug 15, 2000
52,763
1
0
She should have atleast been upfront with you saying that she didn't know. she could have run off to ask someone or find a supervisor to inform her. What happens when the next person asks? She'll still be clueless.

...don't chat with MSN techs.


...get a T1 ;)

Nik
 
R

rmblam

Golden Member
Aug 24, 2000
1,237
0
0
I use Gamespy and I am behind a hardware firewall (cable). It works fine. You just need to open ports 6500 and 6800 on the router to host games. I still get that message. Just ignore it.

Are you using Zonealarm?
 
S

Stiler

Banned
Nov 21, 2001
1,557
0
0
I would get dsl , which is the only broadband in my area, but i'm a whole freaking 2.3 miles too far away to get it, argh, dayum backwater hillbilly towns.
 
J

JackBurton

Lifer
Jul 18, 2000
15,993
14
81


<< I would get dsl , which is the only broadband in my area, but i'm a whole freaking 2.3 miles too far away to get it, argh, dayum backwater hillbilly towns. >>


Man, I tried to get MSN DSL service but these guys are a bunch of retards that don't seem to talk to each other. I waited ONE MONTH, and they hadn't even got the ball rolling! :| FREAKIN' PISSED ME OFF! I called them just about EVERY week and they assured me everything was going to get taken care of. But did it? NO! I had to do the foot work calling one department after another. And when I did open up a ticket, they couldn't find it after I called back a week later to check on the status of that ticket. Opened up another one, same thing happened. :| :| :| I swear to God, you could get a couple of monkeys to do a better job other there. I mean this is MICROSOFT for God's sake, not some mom and pop ISP! WTF?!!! I've beeen without DSL for at least 2 months now and I'm about to crack. I went back to my old DSL provider which I left because I had problems with them, but after dealing with MSN, it is a dream come true to be able to go back. Hopefully my line will kick in at about midnight tonight. Anyway, rant ended. :|
 
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