LMAO!!! First time this has happened on online tech support chat

[jlee75]

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This is from my mindspring session. Its actually pretty funny. Oh and if anyone here can answer this, why is it that when I connect on this dial up, it only connects to 1.2kbps? Its a 56Kbps built in modem (Dell) and yes I've checked the modem settings and switched it to the max.

 

[Balt]

Do you live in the stix? Line noise can really degrade your modem connection speed (I experienced this for years).

 

[bunker]

My dialup problems (when I had dialup) were always due to the phone lines either in the house or outside where I had no control.

 

[jlee75]

<< Do you live in the stix? Line noise can really degrade your modem connection speed (I experienced this for years). >>



No i'm trying to trouble shoot this one guys problem. He's a business man and happened to be in town (next door neighbor). Anyways, says he's been having this problem for a while. In chicago, new york, los angeles, etc.

 

[bunker]

Which OS?

 

[Balt]

Hmmmm, odd. It could be something as simple as a bad phone cord. If that's not the case, he might try uinstalling/reinstalling the modem. If that doesn't work, he might have a defective modem.

 

[jlee75]

win2k

not bad phone cord. he's been using this all around the US. all of them are like that. he doesn't use his own cord. always out of the phone.

 

[jlee75]

damn, online support wasn't any help on this one. anyone else have suggestions?