Linux trouble

[Anubis08]

I got SUSE linux 9.2 and I have installed the 64 bit system on an athlon 64 processsor. One problem is, initially, the internet worked: I could connect because I downloaded some updates. I am using a US Robotics performance pro modem with dialup (best I can get where I live=dialup). However, now I cannot get online at all. When I tell it to connect to the internet the connection will start and the tones like it is connecting occur. However, as soon as they finish, the connection will quit itself (if you look it also says no data was transmitted). On top of that, the sound has never worked. My system also has an Audigy 2 ZS soundcard which linux saw. It installed all of the drivers for it and if tested with YaST it would emit sound. However (I installed KDE) amarok could not play any songs or any cds. Now however, even when I test the system no sound will come out. I tried asking for help at the SUSE site but to no avail. Please help.

P.S. This is my first time using any linux so please be specific with any procedures.

 

[drag]

With the sound card, open up a terminal and run a program called "alsasound" and make sure that all the volume levels are correct.


With the dial up access...
Is it dialing out correctly, do you have it so you can hear the dial tones and such?

The best tool to use to troubleshoot dial up lines is a program called "minicom". It's like hyperterminal for Linux, but it's all very old-school and weird to use. With it you communicate with the modem using at commands and have it dial out and see what was going on. The trouble is is that it's a bit difficult to use.

Check out here. it's the dial-out howto for linux. Probably to much information but check out the sections on some at commands, howto know which /dev/sttyS# device is going to be the serial device hooked up to your modem, and then see howto use minicom or whatnot. Also depending on what you have installed there may be a easier program to use, but all I ever used was minicom.

 

[Anubis08]

Thanks for the help, but the modem makes the correct tones as if it is dialing properly and then just shuts down after the tones end like the connection is good.

 

[drag]

Hmm...

And it works fine in Windows? Do you get decent connection speeds normally? (like 30-36k and above)

Still try out minicom if you can, it'll allow you to log in manually to your isp and supply the username and password. If you can do that and your not getting lots of noise, then we know it's not the hardware or hardware support.

For instance you can tell your computer to dial out with this command:

atdt 18004545

or something like that.

You may end having to send a special initialization scipt to your modem to condition it to work over a marginal line, or you may have to modify the phone scripts a little bit to get them to work with a pecular ISP setup. Most of the time they test it to only work with Windows and don't think about other stuff, and Microsoft's dial up stuff is a bit non-standard.