linksys router/cable modem, can't get other PC's connected

[Danella]

We just set up our cable modem and router last night. I have a 4 port router, I was able to get my computer hooked up and surfing the web through the Router & Modem. My wifes computer on the other hand, is hooked up to the router also, and her PC is networked to mine, all of her settings have been reconfigured to access the internet through the LAN, same as mine, but she isn't connecting. The response from the set-up IP says she has no modem connected.

I tried switching ports between her computer and mine, and mine still accesses, but hers doesn't.

I'm fairly new at network terminology, however before this I had all our computers networked, and all five of us shared the network connection. I have also uninstalled the Internet Connection Sharing software from her computer, I even uninstalled the Modem drivers in an attempt to eliminate any conflicts.

I am sure there is something I'm overlooking, but the information in the manual is a little hard to decipher as to if it is a good thing or a bad thing to try. If someone has some experience in this area that can point me in the right direction, it would surely be appreciated.

Thanks,

 

[JackMDS]

Try the Connection setting in I.E (AKA the Internet Browser).

Click on Tools / Internet Options / Choose connection Tab, and check never Dial a connection.

 

[Danella]

Thanks for the response, Been there, done that, didn't work.

This one has me baffled. Everything on all computers is set to autodetect, never dial connection, etc. Both computers are networked together through the router, but only one gets access to modem. Tried punching in the 192.168.1.1, which brings up the router set-up utility, this works on my computer, but on my wifes computer it says, no modem detected, must have an internet connection to access this page.

I hope I can figure this out before I go Postal....

 

[AKA]

Go through Internet Connection Wizard and choose "I want to set up my Internet connection manually, or I want to connect through a local area network (LAN)." From there you can figure out the rest.


If this computer OS is WinXP then go to All Programs, Accessories, Communications then click on New Connections.. it will walk you through pretty much same thing.

 

[Danella]

Thanks again, but I tried that also.

I've come to the conclusion it is either a glich in the operating system, or another problem.

I took one of the kids computers, hooked it up to my wifes cable network connection, and the kids computer was online immediately. My wifes computer was built by someone else, (an insurance job, so they wouldn't let me build it), and it has been touch and go since day one. She has an abit KT7A Raid, which wouldn't recognize the floppy drive, (I just solved that problem by reconfiguring the PCI slots & adapters), and now I'm beginning to think there is something else that ewas originally installed that is causing some conflict somewhere. Funny, the computers I built are hassle free, and hook right up, but a professionally built computer has been a headache since day one.

If anyone else reads this thread and has some other ideas to offer, I would really appreciate the input, as I appreciate all the input I've received so far. Maybe I should give her the kids computer, and let the kids have hers....

Thanks everyone

 

[Danella]

For everyone who offered advise, may I express my gratitude. Thank You...

For others who may be experiencing the same problems, here was what I had to confront.

This computer was built with an Abit mother board, and had an Asound Modem, network card, and Sound card, (all from asound). There has always been some conflict in the computer, the "A" drive was accessable only from DOS. After looking at how everything was installed, I re-arranged the PCI cards, removed the Asound Modem and Network card, and inserted a Linksys Network adapter I had laying around. Then, I did a full format of the "C" drive, and reinstalled everything.

BINGO, she is networked, and online. So, if anyone runs into this type of problem, it can be a hardware conflict, (the PCI juggling didn't solve the problem), or even a software issue.

anyway, thanks again, the problem is now solved.

 

[AKA]

Thanks for letting us know.

Not enough people come back and explain what it was that fixed their problem so that we can all learn from it.

 

[Danella]

Your welcome,

I too come here looking for answers, and many times I myself see a problem posted without a confirmation of what solved the problem. I like finding the solutions as well as others, that is why we are here. Maybe this thread will help one individual out there, if so then the purpose of this forum has been served.

Life itself is a query, sometimes the answer lies within ourselves, and sometimes within others... Don't be afraid to ask

 

[Night201]

Sometimes Windows gets messed up with the workgroup name. Sometimes when computer don't see others, you just have to rename the workgroup on that machine and all the others. It resets it. You can then change it back.

I bet just reformatted solved your problem. I doubt changing your cards in different slots fixed it.

Alway try renaming the workgroups on all the computers first.

 

[Rhi]

Yeah I think that reformatting it is what fixed it. You said you had ICS installed. I had this problem that I could easily repeat...Win98 or WinMe, install ICS...works fine everybody happy. Add router, remove ICS...NO worky, even after specifically telling IE and the pc how to connect. Add ICS back...all happy. Reformat or reinstall and worked fine. It was like Windows wouldn't completely remove ICS.

-Rhi

 

[Danella]

You're right,

Changing the cards around didn't solve the cable modem problem, but it did solve the Floppy drive problem. I can only guess it was an IRQ conflict with a PC slot. However, even before I re-arranged the PCI cards, the network was up and running fine, all our computers saw each other, the only problem was, mine was the only one recognizing the cable modem and have access to the internet. On a whim, I took one of our childrens computers and plugged it into the router, and it recognized the modem and was on the internet immediately, with no tinkering involved.

I came to another conclusion after some thought... before the cable modem, we shared internet access with one 56K modem, (6 computers in all ), and my wifes computer was the host using MS ICS software. I knew there could be a conflict, but uninstalled everything on my wifes computer, all the ICS software, all the network drivers, I even uninstalled the modem drivers and deleted all dialups, and any reference to them, everyplace I could think of except in the registry. Then I reinstalled her network drivers and set her up for connect to internet through LAN connection, and set everything for Autodetect. Once again, full LAN access to printers and computers, but no internet. Linksys setup even said no modem detected.

It really had me baffled, ubt reinstalling everything and giving her a complete and fresh setup with all the new equiptment resolved whatever conflict there was preventing her from seeing the modem. I know sometimes a change in hardware can cause a need to delete all the network profiles and reinstall the network settings to enable them, but in this case, that just wasn't enough. Fortunately we have norton Ghost, so a full image save each step along the way prevented some possible catastrophie, and I immediately made an image of her entire "C" drive once the new configuration was successful.

Thanks again for the input, even after the problem is resolved there are things to be learned about the why's. It still has me a little baffled as to why such extreme measures were needed. I've set up our network configuration in several different ways over the past few years, and have always been able to resolve the problem, but why she was on our network, apparently functioning as an active member of the LAN network, but couldn't recognize the Cable modem, is still a question to which the answer seems close, but maybe just out of reach to me...

Thank You all again,

 

[Dizway]

Here are some steps to try:

1) run ipconfig in dos prompt to find out the ip address of the PC

if it is 169.x.x.x then it is not getting an ip address from the router. go to step 2
if it is 192.168.1.x then it is getting an ip address from the router. go to step 3

2) change NIC's tcp/ip to a specific ip address e.g. 192.168.1.100, subnet 255.255.255.0, gateway 192.168.1.1

3) go to command prompt , ping 192.168.1.1 or ping ip of the other PC. reply?
yes go to step 4

4) Ping www.yahoo.com reply?
yes go to step 7
no go to step 5

5) Ping 64.58.76.224 reply?
yes go to step 6
no go to step 6a

6) Enter DNS server (IP) in your tcp/ip , ur router should have that info
6a) Ping another PC, have another PC ping this PC, ping back and forth, do you get replies either way?

7) Do you have a proxy or firewall installed? If the computer previously installed an @home software, it has a hidden proxy on your pc.

Other than that, i'm out of ideas.