Linens N' Things customer service sucks!

mrchan

Diamond Member
May 18, 2000
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Ordered a back massager. It's not like I ordered 15 random items, I ordered ONE thing. Ordered at 3:45pm Tuesday, got off work at 5, ran errands, went to LNT to pickup my order at 6:45 STILL not ready. Spoke to the mananger and he acted like I was an idiot for expecting my order to be ready within 3 HOURS. CC does it in 24 minutes or less! Fast forward to the next day and my order is STILL not ready.

Can't cancel the order, can't have them ship it to me instead. Gee, I'm sure glad they have the convienence of in store pickup.
 

FoBoT

No Lifer
Apr 30, 2001
63,084
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fobot.com
is it an item you could have just walked in and bought? or is it not really stocked in the B&M store?
 

mrchan

Diamond Member
May 18, 2000
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Originally posted by: FoBoT
is it an item you could have just walked in and bought? or is it not really stocked in the B&M store?

It's an item that I could have walked in and bought, but I didn't have a 20% off coupon on me so I used an online one.