legal buying issues

[DJFuji]

ok i just bought a laptop (toshiba satellite 1005-S157) from PCMall and it's not here yet, but i suspect what they sent me doesn't match what's on their website.

Their website claims to include a LithIon battery, a composite video out port, and a NIC, among other things. However, toshiba.com begs to differ. Since it's most likely that those bozos at PCMall made an error, can i legally make them take it back and pay for all associated charges (including shipping) since this was technically THEIR fault? Or can i legally request that they give me what i paid for? i.e. send me a NIC, LithIon battery, and uhh well forget about the Composite out. I can handle not having that. Or am i just screwed legally, because they are "not responsible for typographical errors"?

Another thing...i asked my sales rep EXPLICITLY if that laptop had a NIC in it and he double checked and said "YES." Does this mean anything? Give me any more clout?

Thanks for the help...

 

[Jokeram]

since the rep said there is a NIC if it does not you could prolly hold them responsible for a NIC... they will be able to get out of the rest but might give it as a good will gesture.

Wait till the thing arrives first though before calling and making a fuss

 

[DJFuji]

yeah thats what i was planning to do. Never know, they might ship a NIC with it. I seriously doubt they're going to somehow get a composite video out port into that laptop, though.

But isnt there a law (maybe just in cali) that says that if you go to a store and something is marked a lower price than what shows up at the register, then they have to give it to you for that price? If so, why cant retailers just make a disclaimer on THAT, too, saying they arent responsible for typos in their tags?

 

[DJFuji]

<bump>

 

[Calcio]

maybe get them to take it back since that is not what you ordered. But beyond that, I don't think you can do much