leasing cable modem, can i buy my own with charter cable?

[havuk]

I'm paying $10 per month for leasing the wireless cable modem, anyone know if I can simply return the modem and buy my own?

 

[drebo]

Yes.

 

[havuk]

thanks.

 

[tydas]

I would also not get an all in one modem/ wireless device, get seperate modem and router.

 

[darkewaffle]

I don't like the leasing fees either, but I've heard complaints about how not using an 'official' modem from ISPs will often lead to them just passing the buck to the modem when a problem occurs.

At least make sure whatever modem you purchase is officially supported by your ISP.

 

[MedicBob]

I have owned my own modem for years. As suggested by tydas, get a seperate modem and router.

I haven't had any problems with Charter having them troubleshoot when I do have problems.

 

[RedCOMET]

At least make sure whatever modem you purchase is officially supported by your ISP.

This is key... but if they can they will try to blame your equipment.

 

[tydas]

If you want to have the best network in your house, be prepared to do most of the tech work yourself..I recently had an issue where my modem kept restarting...on calling Comast they said it was my modem (which I own)..I did not bother arguing but started some research..

This site was the most help http://www.dslreports.com/faq/cabletech

In the end my signal was poor because it went thru 4 splitters to get to my cable modem..I ended up putting my modem right at the 1st splitter in my garage and running cat 5 to my modem...my signal has been better then ever and no more restarts...

keep in mind that my cable modem was fine for years and then recently the signal problems started...I'm guessing that comast network reduced thier signal somehow but who knows?

anywho, be informed and do your homework and you will be fine...

 

[drebo]

When I moved, I decided it wasn't worth the headache of trying to convince every Comcast tech that my modem was fine, and just decided to pay the $5/mo to lease one.

Some battles are better left unfought.