Lcd tv problem

[phillyman36]

Ok I got a Westinghouse lcd tv in December from best buy with an extended warranty. I have a thin vertical line from the top to bottom of my screen. Its pretty much at the edge of the 4x3 cropped image when watching regular tv. The bb tech just left and said that this isnt covered by the manufacturer and im pretty much screwed. He said to try to get ice age and play it for a while and it might go away as i need a bright white image. So this means my extended warranty was a waste of money. The tech said its like the burn in on plasmas. Has anyone had this happen on their lcd tv. is there something else i can do?

 

[minendo]

This exact thing happened to me on my Toshiba which I purchased through Best Buy with a service plan. I called them on Wednesday of last week and submitted a claim. The contracted repair shop called me, had me explain the problem in detail, and they have already ordered me a new panel. As soon as the panel gets in, they will be replacing it free of charge.