LCD Monitor store policies on minor defects

markrb38

Senior member
Nov 19, 2004
354
1
81
What stores have the best and the worst polices about returning or exchanging LCD Monitors?
In regards to stuck pixels and other items that most companies need the monitor to hit a certain level of defect before considering it for exchange.
In the past I have heard that Newegg is particularly difficult in this regard and very inflexible.
The monitor I have now has one stuck pixel, but it is in a corner and not that much of a concern. If I were to get one in the middle on the screen that could bother me and would not want to forced to keep it.
I am looking at both B&M and online, but I do not have a Fry's near me. However others may benefit from that information as well.

Thanks,
Mark
 

MrK6

Diamond Member
Aug 9, 2004
4,458
4
81
Dell has a no-questions-asked Advanced Replacement Warranty, which I think is the best.
 

notty22

Diamond Member
Jan 1, 2010
3,375
0
0
Best Buy has a no questions return policy on new purchases for 30? days.
Everest has some great monitor diagnostics to look for defects/performance of lighting etc.
 

sandorski

No Lifer
Oct 10, 1999
70,697
6,257
126
NCIX has a $10 No Dead Pixel Protection option. It allows you up to 3 Replacements within the first 30 days. Once 3 Replacements are made you have to repurchase the Protection, but I think it's worth it.