Launch Windows XP from DOS??

[milleron]

Originally posted by: bsobel
LiveState Recovery. Thats the name of the product on the enterprise side.
Bill

Well I know what LSR stands for, but what I'm asking is what it is that I need? Will it be a single file that I'll use to overwrite a current one, or is it a version upgrade of Ghost, or what?

BTW, I haven't heard anything from the Tech on this. I believe his first name is Madhuri.

Ron

 

[bsobel]

Will it be a single file that I'll use to overwrite a current one, or is it a version upgrade of Ghost, or what?

I don't know, however I did just send the message off to the team to look at the avg issue and let me know what is needed to get you going.

I believe his first name is Madhuri.

Yea, that should narrow it down

Bill

 

[milleron]

Just got back the response from Symantec Tech Support.

They report that LSR updates are only for Enterprise versions.

They suggest that I simply choose a compression level other than standard.

How lame! Other users report full functionality. Tech Support wants me to just get by with a workaround. Lazy. Unprofessional. I told them that, so I'm hoping that they'll still try to come up with a solution for me. That said, I've had problems with True Image, and Acronis Tech Support wasn't even as good as this.

<fingers crossed>

Ron

 

[bsobel]

Ugh (not at you, support). I'm awaiting a response from the Utah team on exactly which Ghost patch you need (and why it's not coming via LiveUpdate yet). Hopefully I'll be able to follow-up by tomorrow. (If I don't, bump the thread, it's a good reminder )