I've had mine for almost a year. I love this phone. It takes a bit to get used to the keypad but it is actually more convenient than my Samsung S105.
The bluetooth isn't useful for me but, believe it or not, the camera is great! You don't realize how much you can use it until you have it & make a concious effort to use it. I'm always sending pictures of items I would like to buy to her. Very nice.
I bought new covers for it over at cellphoneshop.com & they were simple to replace.
All-in-all, this is like the Honda Civic of cell phones. Very customizable if not the sleekest.