Laptop Won't Start Up

[victoria116]

Everytime I try to turn on my laptop, it turns on but seems to freeze on the screen that says "Acer" (brand of my laptop). The loadig bar loads up to about 20% and just seems to freeze there. Any ideas on what I can do? I've had this laptop for about 3-4 months.

 

[Pardus]

if you know how to open up the laptop, you would want to re-seat the cpu. only do this if you are comfortable working on laptops.

 

[Slikkster]

Have you tried tapping F8 before Windows starts? This would start you in Safe Mode. See if safe mode loads you up correctly. That will help determine whether it's a hardware of software issue. I'd personally try other remedies before opening up the laptop housing.

 

[corkyg]

If the CPU were loose, you would not get as far as you are getting. A freeze during the Windows load suggests a bad driver. Try the Safe Mode load. That can help isolate the fault.

 

[victoria116]

i tried tapping F8 but it still goes on to the acer splash screen. the only button that will work is "esc" and its just takes me to this black page that says

PhoenixBIOS 4.0 Release 6.1
Copyright 1985-2003 Phoenix Technologies Ltd.
All Rights Reserved

V1.01
CPU=Intel (R) Celeron (R) M Processor
247M System RAM Passed

 

[thescreensavers]

did u try a reformat? Call acer and find the combination to reset cmos, bassicly you hit to keys on the key board.

 

[Slikkster]

Originally posted by: victoria116
i tried tapping F8 but it still goes on to the acer splash screen. the only button that will work is "esc" and its just takes me to this black page that says

PhoenixBIOS 4.0 Release 6.1
Copyright 1985-2003 Phoenix Technologies Ltd.
All Rights Reserved

V1.01
CPU=Intel (R) Celeron (R) M Processor
247M System RAM Passed

You want to tap F8 (and keep tapping it) just after the bios post and just before you see the Windows screen with progress bar. That should trigger the Windows boot menu, which will give you many choices; one of which is "Safe Mode". Use the arrow key to scroll to it when you see it and then tap the enter key.

I've been assuming you have Windows XP. Do you? Exactly what model laptop is this?