Laptop woes....can't seem to find what's causing lockups

[Burnt]

I just a solo 2550 laptop together, and it always locks up when I play either a divx or a dvd (software decode). It also might just lock up randomly too. I'm guessing that it's a heat problem, but could it be anything else? RAM? Hard drive? Also does anyone know where I can buy thermal pads (about 2mm thick)?

 

[Daovonnaex]

<< I just a solo 2550 laptop together, and it always locks up when I play either a divx or a dvd (software decode). It also might just lock up randomly too. I'm guessing that it's a heat problem, but could it be anything else? RAM? Hard drive? Also does anyone know where I can buy thermal pads (about 2mm thick)? >>

The problem is that you bought a Gateway. Anyhow, see if their are any firmware upgrades for the DVD player, and download the latest DivX encoders.

 

[Burnt]

would a firmware upgrade fix a lockup? I mean, it's a lockup where the mouse doesn't move and I have to emergency reset it.

 

[Daovonnaex]

<< would a firmware upgrade fix a lockup? I mean, it's a lockup where the mouse doesn't move and I have to emergency reset it. >>

It could resolve that. It can't hurt to try, anyhow.