• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Laptop Will Not Load Microsoft.com

V

Valvoline6

Senior member
We have a laptop at work that will not load any Microsoft related websites including Windows Update. It is XP SP2, IE7. I connected it to other networks, will still not load. Ran Hijackthis, Adaware and McAfee- didn't find anything... I checked all of the security settings to make sure they weren't too high or restricting microsoft.com.. Any suggestions?
 
C:\windows\system32\drivers\etc

Open the hosts file and make sure there is nothing there relating to microsoft sites.

Failing that open a command prompts and do an NSLOOKUP on microsoft.com etc and see what the IP's come back as.
 
Is it possible that Microsoft WGA is involved here?

WGA

Specifically, unless WGA is installed now, you can't access Windows Updates, etc.

"The company has made installation of Windows Genuine Advantage a requirement for use of the Windows Update website (and its close cousin Microsoft Update), in part to be sure that customers who use support resources of the company are aware when their software is unlicensed. According to Microsoft themselves, it is legal to run Microsoft Windows without Windows Genuine Advantage[citation needed]. However, since non-critical Windows updates are not presented by Automatic Updates, installation of WGA is required for installation of such non-critical updates, which are only available through Windows Update or the Microsoft Download Center."
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top