Laptop keeps going into BIOS settings HELP :(

[Cappuccino]

I have no clue what's going on. Everytime I turn on my laptop it says
'Checking Media Presence'
'No media Present'

and then it goes to the BIOS page. I can't go into my desktop only the BIOS settings shows up and nothing else I am panicking now because I can't do my work and I have some important files too. Can someone help me fix this please? This is very urgent

Thank you, I appreciate all the help!

I did drop my laptop when this happened but I doubt that caused it though? Also, it's a MSI gaming laptop with Windows 8 installed. I'm newb! ~

 

[alzan]

I have no clue what's going on. Everytime I turn on my laptop it says
'Checking Media Presence'
'No media Present'

and then it goes to the BIOS page. I can't go into my desktop only the BIOS settings shows up and nothing else I am panicking now because I can't do my work and I have some important files too. Can someone help me fix this please? This is very urgent

Thank you, I appreciate all the help!

I did drop my laptop when this happened but I doubt that caused it though? Also, it's a MSI gaming laptop with Windows 8 installed. I'm newb! ~

Here's a link to the troubleshooting guide for an MSI laptop; it's probably not your model but it's general enough that it might help.

http://us.msi.com/page/TroubleShootGuide

Make your hard drive the 1st Boot Device and see if that helps. Hope you have a warranty in case the drop did cause the problem.

 

[VirtualLarry]

It means that the laptop cannot detect a HDD to boot from.

If you dropped it, and this happened right after, it means that your HDD has likely died. Hope you had backups.

Edit: Usually, though, the error says something like "boot drive". "Media" makes me think that might be an error from the PXE boot ROM. However, if your boot order specifies the HDD before the network boot, then the fact that it is trying to network boot, indicated either a problem with the boot drive, or your BIOS boot order settings.

You might try setting your BIOS boot order to CD/DVD-ROM (if it has one), then HDD, then network boot. Then, boot off of a Linux liveCD, and try running Disk Utility, and see if the boot HDD is detected. You can check the SMART status, and run a self-test on the drive.

 

[robrosa99]

As VirtualLarry suggest there could be huge problems after dropping a laptop, but there are a couple other possibiliites that could have occured.

First go through the motions provided in Alzan's link. Find your own motherboard model troubleshooting guide if its too difficult. Basically in your BIOS screen there is usually an option for BOOT SEQUENCE, you need to make sure it is properly set.

Also during BIOS boot process there is usually a message that reads "PRESS Fxx for BOOT OPTIONS" (usually F10, F11). Press that button repeatedly when you see the BIOS show up. If you get to the screen that allows you to choose boot devices, see if you have a HDD device and choose that. If it starts up, all you have to do is set the right boot device in the BIOS so that it starts from the hard drive.

If there is no HDD and the link provided did not help, you may need to examine and reseat the HDD to make sure it the cable didn't get disconnected.

Good luck, lets us know what happens.

 

[Cappuccino]

Thanks everyone. I don't have a HDD I replaced it couple weeks ago. I have the Samsung EVO SSD now. I really hope my SSD didn't die because I paid quite alot for it and its new too

I will try the trouble shoot link when I get back home. Also what do I do in the boot order menu? I don't have a clue what I'm suppose to do. Im a complete newb when it's comes to tech >_<

Thank you everyone. I'm typing this on my phone

I will let you guys know everything. Thanks.

 

[Virgorising]

It means that the laptop cannot detect a HDD to boot from.

If you dropped it, and this happened right after, it means that your HDD has likely died. Hope you had backups.

Edit: Usually, though, the error says something like "boot drive". "Media" makes me think that might be an error from the PXE boot ROM. However, if your boot order specifies the HDD before the network boot, then the fact that it is trying to network boot, indicated either a problem with the boot drive, or your BIOS boot order settings.

You might try setting your BIOS boot order to CD/DVD-ROM (if it has one), then HDD, then network boot. Then, boot off of a Linux liveCD, and try running Disk Utility, and see if the boot HDD is detected. You can check the SMART status, and run a self-test on the drive.

Brilliant.

Cept, she would prefer to try to boot off a LINUS boot disk.()

 

[alzan]

Thanks everyone. I don't have a HDD I replaced it couple weeks ago. I have the Samsung EVO SSD now. I really hope my SSD didn't die because I paid quite alot for it and its new too

I will try the trouble shoot link when I get back home. Also what do I do in the boot order menu? I don't have a clue what I'm suppose to do. Im a complete newb when it's comes to tech >_<

Thank you everyone. I'm typing this on my phone

When the BIOS settings are displayed, look for a section marked "Boot" or "Startup"; within that section will be your Boot Order Settings. Highlight the 1st Boot Device and select the Samsung drive (I'm not sure how it will be listed, usually it's brand and/or model of the drive).

Once that's selected, press Esc which will open a new window w/ choices, one of which is Save Settings and reboot. Choose this and report back on the results.

If your Samsung hard drive does not appear in the Boot Device selection in BIOS it may be dead in the water.

 

[robrosa99]

When possible please provide your laptop model, but all of the above still apply.

 

[Cappuccino]

When the BIOS settings are displayed, look for a section marked "Boot" or "Startup"; within that section will be your Boot Order Settings. Highlight the 1st Boot Device and select the Samsung drive (I'm not sure how it will be listed, usually it's brand and/or model of the drive).

Once that's selected, press Esc which will open a new window w/ choices, one of which is Save Settings and reboot. Choose this and report back on the results.

If your Samsung hard drive does not appear in the Boot Device selection in BIOS it may be dead in the water.

OMG! I selected 1st boot drive and I don't see my SSD. FML! I think my SSD went to tech heaven
Does that mean that my SSD is dead for sure? I am sad now. What should I do to make sure that the SSD is causing this problem? I'm out of ideas. I tried the troubleshoot thing and that didn't help also. WAAAAAAAAAAW!

 

[Virgorising]

OMG! I selected 1st boot drive and I don't see my SSD. FML! I think my SSD went to tech heaven

Blech. But, still better than to the bottom of The Indian Ocean.:|

 

[Cappuccino]

Blech. But, still better than to the bottom of The Indian Ocean.:|

Y u so mean! I'm really upset!!! :'(

 

[Virgorising]

Y u so mean! I'm really upset!!! :'(

I would be totally, off the chain upset. Seriously.

I try to bring levity cause it is a fait accompli. Cause giggling is better than weeping and getting upset at ourselves.

And, you could have cracked yr screen and beyond when the lappy escaped and lept down. Which is exactly what happened. Same thing that happened to one of my phones as I was running across Lexington avenue.

Portable devices DO THAT.:biggrin:

 

[Virgorising]

Suggestion: given I'll bet U know how, I might try filling the drive with gutta percha.

 

[Matt1970]

Open the back and see if the drive came loose. Re-seat it either way and see if that does the trick.

 

[Cappuccino]

I would be totally, off the chain upset. Seriously.

I try to bring levity cause it is a fait accompli. Cause giggling is better than weeping and getting upset at ourselves.

And, you could have cracked yr screen and beyond when the lappy escaped and lept down. Which is exactly what happened. Same thing that happened to one of my phones as I was running across Lexington avenue.

Portable devices DO THAT.:biggrin:

waaaaw
I need to sleep now I'll will update you guys tommorow. I will take out the back and see whats up -_-

 

[gbeirn]

Open the back and see if the drive came loose. Re-seat it either way and see if that does the trick.

This, if the drive or any cables that connect it came loose this will cause your problem. Hopefully that's all it is

 

[VirtualLarry]

Well, it's good to hear that it is an SSD, and not a HDD. HDDs die when dropped (most of the time). SSDs, generally not so much. I would be much more likely to suspect that possibly the drive isn't making a good connection anymore.

 

[alzan]

OMG! I selected 1st boot drive and I don't see my SSD. FML! I think my SSD went to tech heaven
Does that mean that my SSD is dead for sure? I am sad now. What should I do to make sure that the SSD is causing this problem? I'm out of ideas. I tried the troubleshoot thing and that didn't help also. WAAAAAAAAAAW!

Do as gbeirn and Matt1970 suggested and reseat the drive; if you reseat the drive and it still isn't seen by BIOS then it may be dead. If so:

I grieve with thee

 

[frozentundra123456]

If reseating the drive doesn't work, I would suggest as Virtual Larry said, booting from a Linux CD. I have recovered data a couple of times this way when a hard drive failed, although if the drive doesn't show up at all you may be doomed. My condolences.
.

 

[Cappuccino]

FML!!!!!!!! I CAN'T FIND THE CORRECT SCREW DRIVERS >_<
I need to buy some now OMG!!!!!!! *i'm gonna cry for real*

Sorry I will let you guys know sometime this week. Thanks for all the support everyone I really appreciate it!

 

[robrosa99]

Hang in there Cappuccino.. don't fret, have a coff... er .. capuccino. And remember.. "You can do it"!

 

[Virgorising]

Open the back and see if the drive came loose. Re-seat it either way and see if that does the trick.

Ahah! Someone should have raised that happier possibility immediately. Let us hope it did get disconnected via the fall, and it is still alive and well

Can't wait to find out!!!!

 

[Virgorising]

FML!!!!!!!! I CAN'T FIND THE CORRECT SCREW DRIVERS >_<
I need to buy some now OMG!!!!!!! *i'm gonna cry for real*

Sorry I will let you guys know sometime this week. Thanks for all the support everyone I really appreciate it!

Philips head screws? Drivers cost almost nothing, and you should have them around 24/7. Along with yr rat tail files! lol

Optimistic I just found:
One thing hasn't changed, though: While they may never beat out hard drives in price, SSDs will always have one major advantage: No moving parts. This means no mechanics to break, even when a machine is jostled or dropped. SSDs are natively more resilient than hard drives, particularly when it comes to mobile applications.
___________________________________________________________
Late Edit: If you have one small enough, just a garden variety slot screw driver will also work, you don even have to get a Philips head.

Tho I like to have every kinda hand screw driver and driver bit for my drill on the planet. Doesn't mean that's necessary.

 

[Cappuccino]

OMG! IT'S FIXED! The SSD came lose. THATS ALL! Thanks for all the support everyone! I'm really happy now hehehe! Coffee time for me~

 

[Virgorising]

OMG! IT'S FIXED! The SSD came lose. THATS ALL! Thanks for all the support everyone! I'm really happy now hehehe! Coffee time for me~

OMG, YAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

You owe Matt1970 a free prophy!!!!

I am SOOOO happy for U!!!!