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Laptop DVD drive

A

acexg1

Senior member
On my Compaq Presario 1830 laptop computer, whenever i insert a cd or dvd into the drive, i get a blue screen error message saying:

An exeption 0E has occurred at 0028:570330C1 in VxD ---. This was called from 0028:C184A518 in VxD ---. It may be possible to continue normally.

It then freezes and i have to reboot. Can't figure out where the conflict is, if there is one, because no vxd file is listed. Already tried reinstalling drivers, no conflicts shown in device manager. need ideas, thanks for anyone's help.
 
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