Laptop doesn't recognize max resolution on external LCD

flashbacck

Golden Member
Aug 3, 2001
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Hi,
I'm having trouble getting my laptop (dell 640M w/ Intel 945gm express chipset) to recognize the correct maximum resolution of an external LCD (Acer AL2216W) that's connected to it via VGA. I know the laptop should be able to output higher resolutions, just prior to connecting the AL2215W, I had it outputting 1280x1024 to a 19" 4:3 LCD. However, the only options I am given with the acer monitor are 800x600 and 1024x768.

Various stuff I've tried:
*Tried downloading newest intel driver (wouldn't install because it's not validated by Dell), but I have the latest dell driver for the chipset.

*Updated bios to latest from dell

*downloaded INF file for the AL2216W and tried installing that and manually selecting it as the driver for the monitor.

*various combinations of unplugging and replugging and rebooting.

I've found a handful of posts via google of people having the same problem, however no one has posted any solution.

Any suggestions appreciated. Thanks!
 

cusideabelincoln

Diamond Member
Aug 3, 2008
3,275
46
91
Only thing I can think of is unchecking the box under the advanced display properties to "hide modes this monitor does not support".
 

flashbacck

Golden Member
Aug 3, 2001
1,921
0
76
I dunno what happened. I uninstalled the Intel Graphics Media Accelerator driver from the add/remove programs, and after a reboot it was automagically working o_O
 

flashbacck

Golden Member
Aug 3, 2001
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0
76
well that didn't last long. I unplugged my laptop from work so I could use it at home. When I brought it back, and plugged in the monitor, the max resolution was back at 1024x768.