laptop battery died...

[vshah]

i have a dell d500, two batteries (media bay and primary)

i just got home, and the battery LED was blinking orange 4 times, green once, repeat....

if you push the test button on the battery, LEDS 1,3, and 5 light up and blink together 4 times

if check battery status while its in the computer, it says "charging" but the charge is stuck as 0%. if i have only this battery and the AC plugged in, and i unplug the AC adapter, the comp loses power instantly...

any ideas? a new battery is $150 bucks

-Vivan

 

[Adul]

Originally posted by: vshah
i have a dell d500, two batteries (media bay and primary)

i just got home, and the battery LED was blinking orange 4 times, green once, repeat....

if you push the test button on the battery, LEDS 1,3, and 5 light up and blink together 4 times

if check battery status while its in the computer, it says "charging" but the charge is stuck as 0%. if i have only this battery and the AC plugged in, and i unplug the AC adapter, the comp loses power instantly...

any ideas? a new battery is $150 bucks

-Vivan

how old islaptop? there is a 1 year warranty on battery

 

[vshah]

Originally posted by: Adul

Originally posted by: vshah
i have a dell d500, two batteries (media bay and primary)

i just got home, and the battery LED was blinking orange 4 times, green once, repeat....

if you push the test button on the battery, LEDS 1,3, and 5 light up and blink together 4 times

if check battery status while its in the computer, it says "charging" but the charge is stuck as 0%. if i have only this battery and the AC plugged in, and i unplug the AC adapter, the comp loses power instantly...

any ideas? a new battery is $150 bucks

-Vivan

how old islaptop? there is a 1 year warranty on battery

i'm in india, i.e. can't call dell support just right now. afaik there is no way of checking BATTERY warranty status online. this happened to me once before, but i was in pittsburgh then. they did send me a replacement, and now that replacement is dead. problem is i can't remember when all that happened...

 

[Vegito]

unless you bought battery after you got your notebook, the warranty is from the notebook, you can find it on support.dell.com and enter your service tag