Kudos to thenerds.net

[olds]

I bought a Gigabyte GA7DXR from them around October 2001. It died last month and I emailed them for an RMA. They only had a 30 day guarantee so they declined. I RMA'd it to Gigabyte and they sent me a dead one. When I tried to exchange that one Gigabyte ignored me and wouldn't honor the guarantee. I emailed the nerds.net and told them what was going on. They emailed me an RMA number even thought their warranty period had expired. What a great thing to do. I wish all vendors were this easy to deal with.
Thanks to thenerds.net

 

[olds]

I love these guys even more now. I thought they would send me another mobo and I would have to sell it here for a loss. Instead they gave me a $155 store credit.