Kudos to Gateway...

[postmortemIA]

.... under Support

Text

 

[Kelvrick]

Me no habla espanol.

 

[IronWing]

What was I supposed to see?

 

[akshatp]

Why not just post the text in your OP?

 

[Cerpin Taxt]

"Now offering 100% North American-based telephone technical support"

 

[postmortemIA]

"Now oferring 100% North-American..."

 

[SlitheryDee]

It says "search" under support. Good job Gateway. :claps;

 

[Alone]

Exploding batteries?

 

[Chryso]

So US, Canada or Mexico.

 

[Aharami]

Originally posted by: Chryso
So US, Canada or Mexico.

Mexico is considered Central America buddy

 

[Number1]

WGAF

 

[dmcowen674]

Originally posted by: Garth
"Now offering 100% North American-based telephone technical support"

:thumbsup:

 

[hjo3]

...?

 

[Corporate Thug]

boo-urns

 

[akshatp]

Originally posted by: Aharami

Originally posted by: Chryso
So US, Canada or Mexico.

Mexico is considered Central America buddy

Central America is not a continent. Mexico may be "considered" Central America, but it is a part of North America.

http://en.wikipedia.org/wiki/North_America

 

[Alone]

Central America is a sub-region of North America.

 

[mugs]

Originally posted by: Aharami

Originally posted by: Chryso
So US, Canada or Mexico.

Mexico is considered Central America buddy

RIP Education

North America extends all the way to Panama. Central America is part of North America.

 

[DainBramaged]

Originally posted by: Garth
"Now offering 100% North American-based telephone technical support"

:thumbsup:

 

[doze]

Funny, several buddies used to do Gateway support about 7 or 8 years ago then their jobs got shipped overseas and their call center got shut down. I guess companies are realizing that people prefer to speak to people of their own culture again.

 

[k1pp3r]

Wow, their site looks a lot like dells

 

[kstu]

Originally posted by: mugs

Originally posted by: Aharami

Originally posted by: Chryso
So US, Canada or Mexico.

Mexico is considered Central America buddy

RIP Education

North America extends all the way to Panama. Central America is part of North America.

Maybe it's just me, but I love incorrect statements that end with "buddy".

 

[HomeAppraiser]

Like the MacDonalds ads touting "100% American Beef" ...er South American beef raised on leveled rainforest land.

 

[PHiuR]

Only means that they're going to lose even more money.

 

[SarcasticDwarf]

Originally posted by: doze
Funny, several buddies used to do Gateway support about 7 or 8 years ago then their jobs got shipped overseas and their call center got shut down. I guess companies are realizing that people prefer to speak to people of their own culture again.

It isn't a culture issue as much as a language issue.

 

[Shawn]

Originally posted by: SarcasticDwarf

Originally posted by: doze
Funny, several buddies used to do Gateway support about 7 or 8 years ago then their jobs got shipped overseas and their call center got shut down. I guess companies are realizing that people prefer to speak to people of their own culture again.

It isn't a culture issue as much as a language issue.

Yep. Those Indians are very smart people no doubt, but they can be very difficult to understand and makes for an unpleasant support experience. Plus support calls probably take much longer than they need to because of the language barrier.